Smartthings/Arlo Can't integrate 2 accounts

[scottalex (Scott Alexander)]

Sounds like probably the issue we’ve seen with multiple locations(hubs) under the same SmartThings account and trying to integrate each location with third party services (Echo, IFTTT, presumably Arlo). Long story short issue breaks down as SmartApp can only exist under one location (hub). Third Party Integrations are basically just SmartApps that can’t be instantiated for each location but rather just for each SmartThings Account. So you have to pick which location (hub) you want the integration to work with.

There are some creative workarounds out there but I don’t know enough about Arlo to suggest any for your specific use case unfortunately. The most generic solution would be splitting each of your hubs off onto its own SmartThings Account and then sharing to regain control without having to log in/out of SmartThings App. Having distinct accounts should allow you to have 2 distinct Arlo integrations.

Echo and Multiple SmartThings Locations (Hubs)

I’ve logged a request with support, but curious if anyone else has multiple locations where they’d like to use the echo. I have two properties that each have echos and a v1 hub. Both echos are on the same amazon account and both v1 hubs are on the same SmartThings account. The issue appears to be that when linking my SmartThings account with echo in the amazon app, I can only select 1 SmartThings location and then authorize its devices for echo control. Ideally I’d like to be able to authorize devices at both of my SmartThings locations for echo control. I could see this becoming more of a problem for users as the v2 hubs ship and people start migrating devices off of v1 and onto v2. Presumably, users in the middle of that migration would be in a similar scenario. Anyways I was just curio…