I’m trying to add a Q800B soundbar, and the following issues occur:
- verification by pressing the “-” button on the soundbar takes a very long time to register in the app
- the app then instructs me to enter in network information (network name & password)
- when I click to enter in the network information, the app states to “select a network” (see pic), but the network is not found. My home network has worked for months without issue, and it is currently working. The app just can’t “find” it, even though I have an internet connection via the wifi network.
My wifi network is working fine (tried rebooting the router; and 291/214 Mbps up/down via Speedtest). I had previously added this soundbar to my SmartThings account via the app, but now the SmartThings app not longer seems to work.