SmartThings app does not work on Samsung QLED Q60T

Hi guys I want to see some of you help me, I have a problem with my samsung qled Q60T (software version 1460) that I just bought I have installed the smarthing app on the tv, however when I configure my account it does not show the devices that are configured In my smartings hubv2, on some occasions some devices were charged, however when I left and re-entered the tv, they no longer appeared. I also have a NU7500 tv bought in 2018 which also has the smarthing app on the tv and it works correctly. I already installed the application several times, I also restored the tv to its factory settings, however the problem continues. I appreciate your comments