Hi I would but doesn’t give me that option when I go in too contact us to send a error to them ?
You may want to try downloading a previous version of the app from an APK site.
Hi yes I tried that with no joy 
It’s not the issue of loging in it see my sound bar and just won’t connect to it anymore
1st screen it stays like that for ages then goes too 2nd screen and doesn’t add to my smartthings app 
Hi, @Ron_s_fornight
Sorry, for Samsung devices it’s a little bit different:
Note:You still need to replicate the issue first
SmartThings App → Menu → Contact Us → Send Feedback
→ Tap on the Icon at the bottom-right to start
→ select the type of error which in this case is “Couldn’t add device”
→ select the device category
You will be redirected to the form to report the problem, so, add the details of the issue there as I mentioned above.
They sent me back here for help 
Hi, @Ron_s_fornight
Sorry for the delay.
Can you share a screenshot with me of the message they sent so I can share it with my internal team to know the next steps, please?
Hi, @Ron_s_fornight
I meant the message from Customer Support asking you to go back here, please.
I don’t has this was the other day
I’ve actually given up has no one seems to know what the issue is ?
Hi, @Ron_s_fornight
Did you contact the team using the instructions I provided? Did you get a ticket number?
Did you use the same email here to submit the report?
The team needs to have the initial context on what the Customer Support team investigated first, and continue from there.
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