Smartthings app blank

Yesterday, both my wife’s and my smartthings app opens but is blank with a spinning wheel. my.smartthings.com web gui is also blank showing only empty rooms. Devices are all there in the ide. I’ve rebooted our phone, the hub, uninstalled and reinstalled the app and run z wave repair from the ide to no avail. Some routines still run but most do not.

Only one location?

Your best bet may be to contact ST support directly and let them investigate.

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I did. I sent to them what I posted here and they told me to reboot my phone.

Only one location for your account?

I still recommend bugging ST support to investigate further

Yes, only one. Waiting on a response from ST support.

Does using your mobile data instead of WiFi make any difference?

No, and I have nothing using my laptop to


access the web gui