Smarthings invited member can't control devices


(Guido Brosca) #1

I set up my Smarthings app adding several air conditioners, setting rooms, etc.

Then, I invited my wife with her samsung account to share location and devices. The issue is taht she can see all the devices in her ST app, but can’t control them. Each device is with a blue background in the device list, without any information on the status (i.e. fan mode, etc.).

I shared my account via QR code.

How cam I solve this?


(jkp) #2

She probably has the new SmartThings (Samsung Connect) app installed. I would recommend that she install the SmartThings Classic app to resolve.