I bought a smartcam hd plus about a year or two ago and forgot I had it until today!
I have Samsung 7 … bought three years ago. It was connected to my wifi and I went through the steps to connect to the SmartCam HD Plus monitoring camera and it got stuck the same place each time. At the registration point the camera was not being discovered. The suggestion of turn on location service on the android was not applicable since it was on. The second suggestion was turn on smartcam app permission. Since the app was not usable until I was able to connect the camera, that suggestion would not work. The next suggestion made was to go to advanced wifi and stop and disable the smart switch. The disable button was not available. I could forcestop that switch but a notice was stated informing me of harm if I choose that option. Then they wanted me to disable the wifi auto connection. The comment was made to assure no apps were running that would interfere with wifi connection. Are my ring devises causing an issue?