# Smart Things Find web site not showing registered phone **URL:** \ **Category:** Devices & Integrations\ **Created:** [December 17, 2023, 12:49am UTC](https://community.smartthings.com/t/smart-things-find-web-site-not-showing-registered-phone/275029 "2023-12-17T00:49:55Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![barnsworth](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/barnsworth/32/191883_2.png) [@barnsworth](https://community.smartthings.com/u/barnsworth)\ **Post date:** [December 17, 2023, 12:49am UTC](https://community.smartthings.com/t/smart-things-find-web-site-not-showing-registered-phone/275029/1 "2023-12-17T00:49:55Z")
Hello, first post and hope this is in the right place. I have three products/devices that are registered devices but when I go to the Smart things Find web site it’s only show my Buds2 Pro. I would like to be able to find my phone if I actually need too using the Smart Things find. My TV is the third thing and obviously I don’t care if or it even can be on the Smart Things find site. I’ve unregistered the phone and re-registered it and that didn’t help. I can find the phone through the Google find device thing they have so I’m sure the permissions are correct on it and discoverable. I’ve talked to Samsung Support via text and they also re-registered the device to no avail. Any suggestions are more than welcome, thanks! ---
**Author:** ![Huib\_o](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/huib_o/32/117381_2.png) [@Huib\_o](https://community.smartthings.com/u/Huib_o)\ **Post date:** [December 17, 2023, 3:20am UTC](https://community.smartthings.com/t/smart-things-find-web-site-not-showing-registered-phone/275029/2 "2023-12-17T03:20:38Z")
Smartthings find website? Never heard of. What did I miss? URL? ---
**Author:** ![orangebucket](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/orangebucket/32/81590_2.png) [@orangebucket](https://community.smartthings.com/u/orangebucket)\ **Post date:** [December 17, 2023, 8:10am UTC](https://community.smartthings.com/t/smart-things-find-web-site-not-showing-registered-phone/275029/3 "2023-12-17T08:10:08Z")
> [@Huib\_o](#): > > Smartthings find website? > Never heard of. What did I miss? > URL? The Samsung Find My Mobile website got rebranded to SmartThings Find quite some time ago, around about the time that guardian access (which allowed you to be granted access to other users’ devices) was withdrawn from it. The [https://smartthingsfind.samsung.com/](https://smartthingsfind.samsung.com/) URL is referenced by the Find My Mobile settings on Galaxy devices. ![Screenshot_20231217-081312_Find My Mobile](https://global.discourse-cdn.com/smartthings/original/3X/a/7/a7c386674a729809bbf793777edc2365d582862a.png) It is also referenced by the SmartThings Find app when you click on a phone and ask for ‘More’. ![20231217_083408](https://global.discourse-cdn.com/smartthings/original/3X/7/a/7aecc86fcc8b54cd26342507dba85194f09a9e84.png) ![Screenshot_20231217-081217_SmartThings](https://global.discourse-cdn.com/smartthings/original/3X/5/2/52cea8123543b1346317e816a409be21186b835b.png) It’s in no way equivalent to using the Find app. It only gives you access to your own Galaxy phone and SmartTags. I don’t know about other things like buds but if it does show those it will again be just your own. ---
**Author:** ![orangebucket](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/orangebucket/32/81590_2.png) [@orangebucket](https://community.smartthings.com/u/orangebucket)\ **Post date:** [December 17, 2023, 11:18am UTC](https://community.smartthings.com/t/smart-things-find-web-site-not-showing-registered-phone/275029/4 "2023-12-17T11:18:10Z")
> [@barnsworth](#): > > I have three products/devices that are registered devices but when I go to the Smart things Find web site it’s only show my Buds2 Pro. The SmartThings Find website is a rebranding of, and development from, the old Find My Mobile website; Find My Mobile being Samsung’s analogue of Google’s Find My Device for Galaxy devices. Having the phone displayed on the web site really should just be a matter of enabling Find My Mobile in the phone settings. ---
**Author:** ![barnsworth](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/barnsworth/32/191883_2.png) [@barnsworth](https://community.smartthings.com/u/barnsworth)\ **Post date:** [December 17, 2023, 3:58pm UTC](https://community.smartthings.com/t/smart-things-find-web-site-not-showing-registered-phone/275029/5 "2023-12-17T15:58:32Z")
This is what I am talking about. ![device3](https://global.discourse-cdn.com/smartthings/original/3X/b/f/bf0b1b67b5452d55206d44ab91f62c839498dfa8.jpeg) I would like to see my phone listed there as well obviously in case I lose it I can find where it may be. If I lose an Buds2 I can easily find them. How do I enable Find My Mobile in the settings? The only thing I can find is Find My Device in Google. Like I said previously, the phone should be discoverable, I’ve made sure Smart Things has the correct permissions. I’m at a loss. This shouldn’t be that difficult. Thanks again for your assistance! EDIT: Got it. I had to go into my Samsung Account under devices then sign out of my phone and once I signed back in again the phone now shows up with the Buds2 on the SmartThings Find site. Apparently SmartThings didn’t recognize that the phone was signed in and signing out and back in it then saw it. Who knows? ---
**Author:** ![Huib\_o](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/huib_o/32/117381_2.png) [@Huib\_o](https://community.smartthings.com/u/Huib_o)\ **Post date:** [December 18, 2023, 9:18am UTC](https://community.smartthings.com/t/smart-things-find-web-site-not-showing-registered-phone/275029/6 "2023-12-18T09:18:10Z")
Anyway. Thanks. Never heard of the site. I can see my buds. On the last place where they were opened. I live in different locations. On the website I see all my tags But in the android app I only see the tags that are connectied to the location where I am now. If I want to see the other tags I have to go to Smarttings app and the location where I “stocked” my other tags. Alle the other hardware I can see in the find app. ---
**Author:** ![MrElvey](https://avatars.discourse-cdn.com/v4/letter/m/ee7513/32.png) [@MrElvey](https://community.smartthings.com/u/MrElvey)\ **Post date:** [August 5, 2025, 2:57am UTC](https://community.smartthings.com/t/smart-things-find-web-site-not-showing-registered-phone/275029/7 "2025-08-05T02:57:46Z")
Wow, there are so many threads like this one. e.g. [Smart Things Find web site not showing registered phone - #6 by Huib\_o](https://community.smartthings.com/t/smart-things-find-web-site-not-showing-registered-phone/275029/6) I lost my A14 and was unable to find it using any find tools. When I got it back 2 MONTHs later (had disappeared under the seat in a friend’s car) I discovered that it was un-findable with any find even when I turned it back on. Once again, I’m convinced that phone manufacturers hate the ‘find’ functionality and were dragged, kicking and screaming - forced to implement it - and there’s plenty of evidence of this. It took a bunch of US District Attorneys sick and tired of the epidemic of robbery-assaults putting pressure on Apple and Google for them to introduce ‘find’ functionality. This is well-documented. News Coverage. [Old Example].([SF district attorney announces drop in cell phone thefts, kill switch in Android and Windows phones](https://www.sfexaminer.com/news/sf-district-attorney-announces-drop-in-cell-phone-thefts-kill-switch-in-android-and-windows/article_f31f906c-311c-5599-bb79-edbb20b88ce9.html)). ---
**Author:** ![MrElvey](https://avatars.discourse-cdn.com/v4/letter/m/ee7513/32.png) [@MrElvey](https://community.smartthings.com/u/MrElvey)\ **Post date:** [August 5, 2025, 2:58am UTC](https://community.smartthings.com/t/smart-things-find-web-site-not-showing-registered-phone/275029/8 "2025-08-05T02:58:28Z")
[New Example](https://www.forbes.com/sites/davidphelan/2024/04/08/googles-new-launch-beats-unique-iphone-feature-on-android-phones/). ---
**Author:** ![Andrew\_Bartlett](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/andrew_bartlett/32/138992_2.png) [@Andrew\_Bartlett](https://community.smartthings.com/u/Andrew_Bartlett)\ **Post date:** [August 5, 2025, 3:01am UTC](https://community.smartthings.com/t/smart-things-find-web-site-not-showing-registered-phone/275029/9 "2025-08-05T03:01:46Z")
> [@MrElvey](#): > > I discovered that it was un-findable > **[SmartThings Find](https://smartthingsfind.samsung.com/login)** > > Find My Mobile has been integrated with SmartThings Find. Lost something? Find your Galaxy phone, tablet, watch, and other devices with SmartThings Find. ---
**Author:** ![MrElvey](https://avatars.discourse-cdn.com/v4/letter/m/ee7513/32.png) [@MrElvey](https://community.smartthings.com/u/MrElvey)\ **Post date:** [August 5, 2025, 3:19am UTC](https://community.smartthings.com/t/smart-things-find-web-site-not-showing-registered-phone/275029/10 "2025-08-05T03:19:45Z")
Nope, not working. Details here: [How to link google account to samsung account?](https://community.smartthings.com/t/how-to-link-google-account-to-samsung-account/163117). Also I’m going to start a new thread shortly.