Smart things error

Hey guys, just got a Samsung range. My wife setup the wifi then invited me. But it says I cannot accept the invite were not in the same region. Both our Samsung accounts say United States. Can someone help?

You’ll have to contact Samsung support for region help

Thanks I will email them

© 2019 SmartThings, Inc. All Rights Reserved. Terms of Use | Privacy Policy

SmartThings; SmartApps®; Physical Graph; Hello, Home; and Hello, Smart Home are all trademarks of the SmartThings, Inc.