This question/concern needs to be answered. My roommate today failed to set it into home mode. He walked through the entire house and then out the garage door. I was awoken by my phone getting messages about door opening (because i was still in night mode). The alarm failed to go off and it never gave the potential intruder message. I then did this in a controlled manner and nothing.
I was about to come here and rant but first was looking for a common problem and saw this post. I opened my intruder app, hit Done and then tested it again and then alarm correctly went off.
I am still trying to figure out how i have payed $500+ on this product and it is ok for a sub-product to be released. Anyone know why this app fails to handle the security after some period of time it appears that this app gets into a faulted or bad state. This is not ok, it is the reason i bought this product was for a security system.
Before anyone says have you restarted your hub, I just want to say yes I have because my presence key chain sensor keeps going into late night spam mode of me being home and then away (another ridiculous problem). So, now i pretty much restart once a week which is silly in its own right.
I know someone made like a master Smart Alarm app a couple months back, but then there was a hub update that broke the logic in that app. Has this problem been resolved?