I used to have a Smart Lighting automation that would turn on a light switch when my Ring Video Doorbell 2 button was pressed after sundown. I wanted to edit it to add another switch, but when I touched the automation, I got an error message that said: “We’re having trouble connecting. Check your network connection and try again.”
I ended up deleting it in the IDE in the installed SmartApps section and went to recreate it. After going through the various steps and getting to the part where I select the button (the ring doorbell), the screen then just says Lighting Automation at the top and the word Next at the bottom of the screen. Selecting next creates the automation without giving me any more options like status or time of day. And if I touch the automation, all I get is the same error message again.
Has something happened with the link between SmartThings and Ring?
Thanks
