Smart Home Monitor is not alerting me when sensors are triggered. Use to work


#1

Door Sensors are not alerting the Smart Home Monitor “Everything OK”. However, garage open/close sensor alerts me.

I do see when door sensors are triggered but again it does not trigger “Everything OK”.

Use to work, can’t tell when it stopped.

Any thoughts?


#2

Brand and model of the sensors?


(Jimmy) #3

Hard to troubleshoot anything when there is an outage going on
https://status.smartthings.com/


#4

Visonic Window/Door Sensor for Samsung SmartThings - MCT-340 E

thx