Smart Home Monitor is not alerting me when sensors are triggered. Use to work

Door Sensors are not alerting the Smart Home Monitor “Everything OK”. However, garage open/close sensor alerts me.

I do see when door sensors are triggered but again it does not trigger “Everything OK”.

Use to work, can’t tell when it stopped.

Any thoughts?

Brand and model of the sensors?

Hard to troubleshoot anything when there is an outage going on

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Visonic Window/Door Sensor for Samsung SmartThings - MCT-340 E