I have no idea why this is happening but whenever Smart Alarm is in “Armed Away” or “Armed Stay” modes and an event triggers the alarm such as motion detection or a door on the exterior zone, then it automatically triggers “I’m back”. I’m back is the “hello, home” action.
I have no idea why it’s doing this. Anyone else have some insight?
I believe hello home is now called routine. So depend what setting you have with routine. It will run that routine when alarmed. You can leave it blank if you want to leave the alarm in that mode (away, stay) when alarm triggered. I could be wrong about this since I leave this blank.