Simple fix needed for v edge virtual switch Not working for one user

I am sure I am missing something basic here. It’s one of those things where I make them they work flawlessly and then when they stop I’m like scratching my head trying to figure out how the heck to fix it. It’s been so long I just can’t remember.

Vedge virtual switch v 2.94. Using it to find somebody when they arrive home, and then it passes through ALEXA and announces they’re home.

Mine has been working flawlessly. No problems.

Housemate’s stopped working and I suspect it might have something to do with the fact that he doesn’t really use the app and maybe it signed him out?

He signed back in again now and it’s up and running but it’s still not working. It’s not triggering him coming or going.

Please tell me I don’t have to redo this entire thing. There’s gotta be a permission there somewhere I’m missing

(Yes, phone permission is set to always able to locate within Settings.)

TIA

I had a similar issue with arrival based on iPhone location.
It turned out that he’d turned off “Use cellular data” while he was overseas.
Turning it back on fixed the otherwise baffling problem…
(Probably not your problem, but it definitely was driving me crazy!)

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Figured it out: sign out on the phone that was not working, sign back in again. I knew it was simple lol

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