Simple Control/Simple Hub/Simple Sync is a brilliant, award-winning work of genius, which “has a library of over 250,000 codes that control thousands of AV and smart home devices,” including controlling/executing scripts on networked computers and control of IR/RF devices.
Connectivity issues have begun affecting the ability to create new Simple-Sync-Trigger apps. Instead of populating with a list of ST devices and available Simple Hub commands as it should and did, it now opens to a completely blank screen. Anyone who’s incorporated Simple Control into their workflow can understand how devastating the loss of that tremendous functionality would be. Reinstalling, reconfiguring and resetting on all ends has no affect. SmartThings support says the issue is likely old code (September, 2015) causing the issue. Simple Control support concurs (each of their comments are copied below). I created a repository with the three groovy scripts (a DTH and two SmartApps) to see if anyone might be able to take a look and either suggest what to advise Simple that needs addressing, or perhaps have an idea to figure out a workaround. Simple-Sync-Trigger is the SmartApp where the issue occurs. Many thanks!
SmartThings Support Comments:
Something may have changed on our end concerning SmartApps and code. This is something all developers have to be concerned with; official or non-official.
The screenshot from this email vs your previous one seems like it is unable to grab all the devices. If it is fairly “static” in what it can do, it shouldn’t need to poll what devices you have and then make a list. It honestly sounds like old code to me that needs to be updated.
Simple Control Support Comments:
I am seeing this same behavior as well so it is safe to say the issue is not on the user side. Existing SmartApps using the SimpleSync app seem to be working just fine which is why we’re receiving so little support traffic on this, but trying to configure a new SmartApp for the unpublished SimpleSync app fails at the blank screen indicated by Jerry. Meanwhile, the published Simple Control app that performs the reverse integration from our app to SmartThings seems to be working fine thankfully. So this affects only the unpublished app that routes from SmartThings to our Hub. However, users individually publish this app to their own accounts which makes mandatory changes to that app a global ordeal for everybody.
We haven’t received any notifications of any needed changes and we have no further information on what might cause this so we will try to follow up with a SmartThings contact to find out.
As this issue apparently requires some kind of change on our side, we won’t have much to add here until we develop support for whatever the changes on the SmartThings side were. We obviously have no ETA on that yet, but we have many SmartThings users so it’s safe to say this will generally be a priority.
If you do experience this as well from a user perspective, please email Simple Control. The more of the community that alert them to this, hopefully the more of a priority it will actually become.