# Shows resolved nothing still working

**URL:** <https://community.smartthings.com/t/shows-resolved-nothing-still-working/117642>\
**Category:** General Discussion\
**Tags:** uncategorized\
**Created:** [February 3, 2018, 1:58am UTC](https://community.smartthings.com/t/shows-resolved-nothing-still-working/117642 "2018-02-03T01:58:44Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Lgkahn](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/lgkahn/32/19241_2.png) [@Lgkahn](https://community.smartthings.com/u/Lgkahn)\
**Post date:** [February 3, 2018, 1:58am UTC](https://community.smartthings.com/t/shows-resolved-nothing-still-working/117642/1 "2018-02-03T01:58:44Z")

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shows that the incident is resolved. but cannot control anything from the app. all pages come up ok no errors, but cannot turn anything on or off but zigbee and zwave…

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**Author:** ![jkp](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jkp/32/117130_2.png) [@jkp](https://community.smartthings.com/u/jkp)\
**Post date:** [February 3, 2018, 2:00am UTC](https://community.smartthings.com/t/shows-resolved-nothing-still-working/117642/2 "2018-02-03T02:00:17Z")

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already a thread on the outage…

> [@SmartThings Outage - Feb 02 2018](https://community.smartthings.com/t/smartthings-outage-02-02-18/117630):
>
> Title says it all…

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**Author:** ![Lgkahn](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/lgkahn/32/19241_2.png) [@Lgkahn](https://community.smartthings.com/u/Lgkahn)\
**Post date:** [February 3, 2018, 2:01am UTC](https://community.smartthings.com/t/shows-resolved-nothing-still-working/117642/3 "2018-02-03T02:01:54Z")

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no there isnt status says it was resolved…

ie

Platform Outage Subscribe  
Monitoring - Functionality has been restored for all users and we will continue to monitor. Thank you for your patience.  
Feb 2, 20:49 EST  
Investigating - Users may be unable to load the SmartThings app, control devices, or access the web UI. We are currently investigating.  
Feb 2, 18:35 EST

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<div class="post-metadata">

**Author:** ![Lgkahn](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/lgkahn/32/19241_2.png) [@Lgkahn](https://community.smartthings.com/u/Lgkahn)\
**Post date:** [February 3, 2018, 2:19am UTC](https://community.smartthings.com/t/shows-resolved-nothing-still-working/117642/4 "2018-02-03T02:19:12Z")

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Rebooted hub, all.working again.

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**Author:** ![lflorack](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/lflorack/32/24824_2.png) [@lflorack](https://community.smartthings.com/u/lflorack)\
**Post date:** [February 3, 2018, 5:09pm UTC](https://community.smartthings.com/t/shows-resolved-nothing-still-working/117642/5 "2018-02-03T17:09:34Z")

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> [@Lgkahn](#):
>
> Rebooted hub, all.working again.

Rebooting is a good thing to try. Congrats!