I too have been facing the same problems that many of you have experienced; however, this hasn’t deterred me from the system. Like many of you said, ST is still an early system and has seem some dramatic growths over the last year. We’re all early adopters here, and with that, there will be some pains.
This system isn’t for everybody, especially those that aren’t able to sit through a few bumps on the road while the system irons things out.
That said, for those who have the need to have the latest and greatest, and willing to go along for the ride, there’s nothing out there that compares to SmartThings. There’s a few systems that are coming out that have different approaches, but what makes ST special is its community and it’s vision of creating an eco system where everything talks to each other. This is a vision that is not easily accomplished without a bumps and glitches. ST has already shown that it has great capability (especially true if you started playing with the IDE and created a few things of your own) and time will only makes things more stable.
I agree that there may need to be some increase stability in some areas so that we can rely on it with greater confidence, but for me, it’s simply checking my app when I get to the office to make sure things triggered properly. For me that’s okay, for some it may not be. If not, there’s some simple wemo switches to hold you over until you’re ready to jump back on something a little more sophisticated.
Honestly, I have more problems with my zwave devices that I do with the ST platform, and I’m looking to replace these as soon as I get the disposable income to do so.
Also, try following their twitter. It’ll give you updates on new development and widespread issues: https://twitter.com/smartthings