I’m using SHM to alert me by turning a light on to 30% and turning it blue. If I shut it off using a Minimote without silencing the alarm in SHM (like in the middle of the night and I just want to go back to bed). When I silence the alarm using SHM, it turns the light back on.
Have you contacted support@smartthings.com? They can help you verify your configuration or follow up on any issues.