SHM This was a false alarm


(Kevin Tierney) #1

Noticed a new option when dismissing a SHM alert. Any info on what this does @slagle


(ActionTiles.com co-founder Terry @ActionTiles; GitHub: @cosmicpuppy) #2

Probably a data point that is critical for their integration with Scout and ADT professional monitoring.


(Kevin Tierney) #3

Good point. It could be a way for a user to notify those services it was a false alarm.


(Theredmoose) #4

Does anyone actually know if this “This was a false alarm” checkbox does anything?


#5

Yes, we’re collecting this information to help reduce false positives in SHM. It’s actively reviewed by the product managers and engineering managers in charge of SHM.


(Theredmoose) #6

Good to know, I will start using it more accurately now. Before I was
ticking it if it was my cat.

J.


#7

Could you guys add another option such as “This was a test”. When I add new equipment I’d like to test to make sure it works as it should. Each time I’ve done so I’ve checked the “This was a false alarm” box.


#8

For our purposes that would be a real alert :slight_smile: I’ll bring it up with the team though! Thanks!


(Ray) #9

That’s a great idea. I see cons this.