# SHM Mobile App - Spinning Circle

**URL:** <https://community.smartthings.com/t/shm-mobile-app-spinning-circle/48904>\
**Category:** General Discussion\
**Created:** [May 28, 2016, 2:37am UTC](https://community.smartthings.com/t/shm-mobile-app-spinning-circle/48904 "2016-05-28T02:37:44Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![JH1](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jh1/32/37723_2.png) [@JH1](https://community.smartthings.com/u/JH1)\
**Post date:** [May 28, 2016, 2:37am UTC](https://community.smartthings.com/t/shm-mobile-app-spinning-circle/48904/1 "2016-05-28T02:37:44Z")

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SHM in my mobile app, 3 separate devices, won’t load. Just a spinning circle.

getting intrusion event reminders every hour, lovely now that it’s bed time and have to get up early to fly for memorial vacation… since this prevents me from eliminating the reminders…

@slagle

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**Author:** ![johnconstantelo](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/johnconstantelo/32/111869_2.png) [@johnconstantelo](https://community.smartthings.com/u/johnconstantelo)\
**Post date:** [May 28, 2016, 2:38am UTC](https://community.smartthings.com/t/shm-mobile-app-spinning-circle/48904/2 "2016-05-28T02:38:50Z")

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Already pinged him:

> [@Anyone having SHM "sit and spin" and icons disappearing for Rooms, Things, and Family?](https://community.smartthings.com/t/anyone-having-shm-sit-and-spin-and-icons-disappearing-for-rooms-things-and-family/48894):
>
> Title says it all. SHM was working fine for me, as well as all my icons (ST default ones and my custom ones), until perhaps the latest set of [changes outlined by Alex](https://community.smartthings.com/t/weekly-update-from-alex-05-27-16/48853)? I have submitted 2 support tickets, so just seeing if anyone in the community is experiencing the same thing.

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**Author:** ![JH1](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jh1/32/37723_2.png) [@JH1](https://community.smartthings.com/u/JH1)\
**Post date:** [May 28, 2016, 2:42am UTC](https://community.smartthings.com/t/shm-mobile-app-spinning-circle/48904/3 "2016-05-28T02:42:45Z")

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Thank you. Didn’t see that.

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**Author:** ![johnconstantelo](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/johnconstantelo/32/111869_2.png) [@johnconstantelo](https://community.smartthings.com/u/johnconstantelo)\
**Post date:** [May 28, 2016, 2:43am UTC](https://community.smartthings.com/t/shm-mobile-app-spinning-circle/48904/4 "2016-05-28T02:43:41Z")

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No worries. I was on a streak of really great performance until this.