Setting up ST Hub and ST IDE in Australia

[marktheknife (Mark)]

When you login to your IDE, go to account.smartthings.com and you shouldn’t run into that issue anymore.

2018: New Universal Log-in URL for the IDE and access to your web account

OK, so this actually started in 2017, but it’s really important. You will see a lot of older threads, including some FAQs, throughout the forum that will tell you which URL to start from when you need to get into your smartthings account. Often there will be a reference to a “Shard.” This typically comes up when someone says they signed in but everything looks blank, no smart apps, no devices. That usually means they accidentally got signed in to the wrong part of the accounts database. Typically because they followed a link from an older forum post or a github directory which took them to one of the segmented shards. And starting in 2017, some people had Samsung IDs and some people had smartthings IDs and Log-ins got even more complicated. As of 2018 everybody can use th…