Schlage Connect keypad not working

We’ve got a few test locks setup in different conditions including this one facing the morning/afternoon sun outside with limited exposure to rain and frost for the past 6 years. So far so good.

A few things to check:

  1. Is the keypad wire connected properly. You’ll have to disassemble the mounting and check it.
  2. Has the keypad has become disabled (internal setting). This is also known as privacy mode. You can change this setting directly on the lock or by using this Enhanced Z-Wave lock device handler (which also has fixes for other firmware bugs with this lock model including partial loss of notifications and well as getting access to other hidden features on this lock like the built in alarms, audio controls etc): [RELEASE] Universal Enhanced Z-Wave Lock Device Handler for Schlage, Yale, Kwikset, IDLock, Popp, Danalock, August Pro, Keywe, Philia, Samsung
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