Schlage Camelot unlocking on its own

[JDRoberts]

@Bwoods

Ok so I figured out what is triggering the door to unlock. It is my Wife’s ST arrival sensor. She was home, but the device just went rouge! Says she left around 7pm and arrived at 1am. I have it setup to unlock the door and turn on the living room lights upon arrival. Anyone have similar experiences or have a solution to the issue?

Ah, that’s an entirely different problem, and a very common one. There are several things that support can do to help on that one, so definitely get in touch with them.

I ran into that problem as well and eventually solved it for our house by using two devices in combination, but most people don’t have to go that far. You might find the presence FAQ Interesting (this is a clickable link), Or you can just wait until support tunes the presence sensor and see if that fixes everything.

FAQ: The Many Ways of Detecting Presence (2020)

Presence, regardless of the device you use, is one of those features that works great for some people, not at all for other people, and is randomly flaky for still others. It’s very much affected by local conditions. So some people will find that phone presence works much better than the SmartThings-branded presence sensor. Other people will find the reverse. Still other people, myself included, find that they have to use a combination of two devices in order to get reliable presence indication. So if this feature tends to work differently for different people, where do you start? 1. Using a Smart Phone as a Presence Indicator [image] Well, since most people who have SmartThings have a smart phone, it’s worth starting there. This method has changed significantly in the change fro…