Schema App changes are not reflected in "My Testing Devices" list in SmartThings mobile app

Devices & Integrations
1

Hello,

I am experiencing an issue where changes made to Schema Apps in the SmartThings Developer Workspace are not reflected in the “My Testing Devices” list within the SmartThings mobile app.

Specifically:

  • When I register a new Schema App, it does not appear in the My Testing Devices list.

  • When I change the name of an existing Schema App, the updated name is not reflected in the mobile app.

  • When I delete a Schema App, the deleted app still remains visible in the list.

  • If I select a deleted app from the list, I receive the following error message:

    “A network or server error has occurred. Please try again later.”

I have already tried the following steps:

  • Removing all connected services from the SmartThings mobile app

  • Logging out and logging back into the SmartThings account

  • Clearing app cache / reinstalling the mobile app

  • Waiting for synchronization (over several weeks)

However, the issue still persists.

Is there any way to force synchronization between Schema Apps in the SmartThings Developer Workspace and the My Testing Devices list in the SmartThings mobile app?
Or is there an additional step required after creating, modifying, or deleting a Schema App?

Thank you.

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2

Hi, @kea.damda. It’s great having you back!

Just to clarify, currently, Schema apps can be created only on the Developer Console here: SmartThings. Add a little smartness to your things.

The Developer Workspace will be deprecated soon.

So, are you expecting to see Schema Connectors that were created through the Developer Workspace or the Developer Console? I see the screenshot you shared. I see it’s from the Developer Console, so I just wanted to confirm we’re on the same page.

Have you completed the steps, including creating a new product? I mean in this section: https://developer.smartthings.com/console/products
If not, you need to complete that first, and then the product name will appear in “My Testing devices” which you will need to use to install the Connector.