Scheduled jobs failing (again) (again 😥) (Ongoing Known Issue)

[Barkis (John C)]

@tgauchat

Scheduler obviously broke overnight.

I’m not inclined to write Support for what is obviously a known and widespread issue.

From where I sit, things didn’t “just break.” I have the sense scheduled stuff began failing more frequently over the last week or two and this is on my two geographically diverse hubs. These are the same issues I’ve had for many months: a twice-per-day fan automation at my second home and smart lighting automatons here at the primary residence both randomly failing. Support and @Aaron have looked at them on numerous occasions, with no definitive improvement. Gotta give them both kudos for corresponding with me and I hope I was able to contribute something meaningful to their troubleshooting efforts…

@vlad kindly chimed in, above, and his response serves to calm some of us “propeller heads” who try to guess what is going on. Thanks, Vlad. The information you shared is appreciated.

As one of those old Grey Beards who deployed a lot of embedded software over the years for a number of mission-critical applications, both military and commercial, I have only the following to offer:

1. There is a major problem in the ST architecture: cloud, primarily, but also the hub firmware. I am hopeful the reason we’re not seeing all kinds of whiz-bang features being added and support for every device y’all are clamoring for is that the bulk of the engineering team is feverishly working on “fixing” the underpinnings of this product to bring about dependable, reliable operation. There were (probably) a bunch of very painful lessons learned about reliability, scalability, and defensive programming we will never hear of. There is nothing official I’ve heard to support this, just my hunch.

2. There is a cultural shift going on at ST. Not unusual following an acquisition. New management, new & departing employees, and new objectives from the Mother Ship. The sudden absense of @alex from the forums and his promise of weekly reports has gone on so long that I’m convinced he is “on special assignment” or “spending more time with family” or something like that. Samsung is probably just not ready to announce it yet.

3. This stuff is still cool. I’m anxious to get on with further additions to my two locations!