Hello Everyone!
I have a Samsung SmartCam HD Pro - SNH-P6412BN. Yes, it’s a 6412, not a 6410.
I cannot find ANY information on this camera. Any search I do just references me back to the 6410. I was hoping a firmware update or something would solve my issues, but I can’t find any support for this device.
It won’t connect to Smartthings using any of the connection methods. I’ve hard reset it, and if I go to the IP, I can view the video feed, change settings, do all that fun stuff. So the camera is working okay. I even created an account with SmartCam to try and add it there, the little auto-search they have found the camera, matched it with the S/N, but it won’t connect. I put the camera into DMZ mode (through my firewall) thinking that it was being blocked, nope. No connection still.
So I’m at a loss here. The camera has the EXACT same specs as a 6410, looks the same, but won’t connect to anything useful…
Thanks in advance.