Samsung Hub ET-WV523

Devices & Integrations
1

Guten Tag,

Ich habe einen gebrauchten Samsung Smartthings Hub ET-WV523 gekauft.

S/N RF7K60TJLSFYVS

Hierzu benötige ich bitte einen Begrüßungscode.

Vielen Dank für die Unterstützung.

Gruß

O.Berg

2

Hi, @Olaf
This seems like a Wi-Fi Hub, and those shouldn’t require a Welcome Code. I’ve only seen that for V2 Hubs.
If you have issues onboarding the hub, I suggest you contact SmartThings Customer Support.

  1. Open the SmartThings app
  2. Go to the menu tab at the bottom-right corner.
  3. On this page, select the option “contact us” and then go to “Error reports”
  4. Select the topic related to your issue and follow the steps to submit your support request