Samsung Connect Home/SmartThings WiFi Hub Firmware Release Notes - 0.43.05

I renamed mine to office hub. I’m not sure where my Smartthings icon is?

Are the below images what we’re looking for?

No, that’s the Wi-Fi router’s info, there should be two “devices” one is the Wi-Fi router part and the other is the Hub. I noticed they have different icons in the tiles (upper-left corner), this one is for the Hub image.
I don’t know if you can access the related Hub by selecting “Use SmartThings Hub” …

From your first pic, select use SmartThings hub (bottom one listed), one the next screen, select manage SmartThings hub, on the next screen, click the three dots in the upper right corner, click information. The hub firmware information will be shown.

Just to confirm what I am seeing with the home connect (520) device:

The favorites screen (and incarnations of that in prior app versions) has only ever shown one tile for the hub and it’s always been the wifi portion that is identified on a tile:

If I select the wireless hub tile I get:

Then if I click “SmartThings Hub” to the left of the blue slider I get:

All my devices are Z-Wave and there are 25 or so but this page has always indicated zero connected devices. I always assumed that because of the zigbee logo only zigbee devices would be listed.

If I hit the vertical three dot menu icon and choose Information I get:

The name of my hub is currently “hub hub” - the result of an unexpected name change. But no firmware version is displayed.

Is this all as to be expected? It would seem not from some of the other comments but perhaps that just because of the differences between the 520, 525, and 530 devices?

Screen_Recording_20220712-164855_SmartThings (1)

The update still hasn’t appeared for me, I’ve done all the steps, it’s all in the latest version, but the new updates haven’t appeared


Yeah, don’t worry. It seems this is a large roll out so they’re doing it progressively, that’s why they specified it’s from July 11th - 25th.
On the status page, it says this is still in progress.

Okay thanks, I’ll keep waiting

Hi @Garin curiosity question how did you get screenshot display like yours… your display doesn’t look like similar to mine… What’s is the version of your apps ? on android or iPhone I’m on android for myself… My display look like more like / exactly the same as @Jonas_Tavares screenshot.

for my self i can’t see all my mesh WIFI hub like your says (4 child wifi hub)… and also the look when you click on your hub show your main hub and child hub… how did you get this type of interface, did you do somethig particular or which version of your apps… im currently running the last android smartthings apps available…

Thanks in advance!

This is the 2022/05 app update running on iOS - The app reports version 1.6.86. The phone is iOS 15.5.

This is the Samsung Connect Home, US_CA version of the hardware - I think that’s the first of the mesh wifi router products - followed by the Samsung Connect Home Pro and then the SmartThings WiFi

Not sure why it’s different. The original install of Smart Things was done with the “classic” app and then survived through the migration to the current app.

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Have there been issues with this firmware upgrade?? My 3rd Gen smartthings hub running 43.04, connected via ethernet has had a solid blue light and app offline for over 24 hours. Nothing has changed with my network and I have verified internet access. I did hard reboot (unplugged 30 sec) and it went green for a minute and then back to solid blue. Any info would be appreciated, as I have a suspicion due to firmware upgrade as my system has been running flawlessly for years.
Kind Regards, Mark

This post is about SmartThing WiFi hub and its router. As far as I know, V3 Hub is another type and it’s mostly the Aeotec Hub, I think the model is IM6001-V3P01
You should report this issue to Customer Support which can be done:

  1. Through the app, Menu > report a problem
  2. Sending an email to If you receive a response saying they can’t help you because you’re not in the US, keep insisting because that’s incorrect. This email is for general support.
  3. From the SmartThings web page:
    1. Enter this page
    2. Click on “Support” in the upper-right corner
    3. Check if the URL includes your region. For example, en-us here:
    4. At the bottom, select “email” and describe your issue as detailed as possible.
    5. Click on “submit”

My apologies. Thankyou so much for the support info though. They fixed problem quickly. Kind Regards, Mark.


Anyone already received the firmware update? Is it working fine? Im still waiting for my hub to get updated

negative. Still 0.38

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Same here - still 0.38

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Me too i still doesn’t receive it… waiting for it… @nayelyz is there a way we can force the update ? or ask engineering team to force update for some users as me who’s request for it now…


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Thanks @nayelyz i finally get the update and already install few edge drivers… I will test everything in the next day!!!

I really hope Samsung Team bring back wifi hub ln the roadmap support and future development release like on v3 hub or aeotec who received frequently update hope wifi hub also received same release update frequently…

Nayelyz >>>> Is Samsung team will continue to work on future firmware release for this wifi hub ??? Thanks to let us know ?? @nayelyz

Great! Thanks for letting us know, we’ll be around in case you have any questions. Please, it would be awesome if you could post them in a new thread so this one is only related to the firmware release.

AFAIK, this update took a long time to be released because it required a lot of effort from the team, to make Edge available on this kind of device, not because they weren’t worth it (eg. if the support would stop)
In case the support of any device/integration will stop, the team will make a big announcement about it and with enough time to take action (something similar to the Groovy sunset), so don’t worry.

thanks @nayelyz for you fast reply… about future update i’m not worried about the end of support if we have something as same performance that can be replace wifi hub… the new aeotec actual hub is not so good… nothing even the new aeoctec hub is not good as the WIFI one who integrate MESH system…

if one day you will no longer support Wifi Hub hope you will release something like it as MESH system no as aeotec single, simple hub bridge… compare to many of HUB we can have with Wifi Hub… FYI for my self i just have 10 WIFI HUB (many of it i buy as second hand used one)… i know 10 is probably overkill and FYI not all are connected (some are in the box)… cause my house is pretty big but it’s not CASTLE!! so with Wifi Hub the only option of your HUB who support MESH System i don’t know why Aeotec release Hub without MESH integration…

Single point of HUB without MESH system is so OLD SCHOOL like 2015-2020… future is on MESH system network… so as i said i don’t worry about end support Wifi Hub and be advise long time before … but no other option are currently available to get same performance even the last aeotec one…

So really thanks to consider future developpement for wifi hub or work with aeotec or any other brand to release new smartthings WITH *MESH system ON… as the same as the wifi hub it’s…