Samsung Connect Home Pro Issues

(Raymond Hatch) #1

I have 3 peered Samsung Connect Home Pro devices. This weekend, both devices when offline and would not re-sync to the primary router. I was able to remove and reset 1 of the two slave devices. The second slave now seems to be bricked. When booting, the following light sequence occurs.

Blue/Green (fast) -> Green Steady -> Blue/Green (fast) -> Green Steady -> Green flash 3 times -> Light goes off.

The device will re-attempt this light sequence 3 or 4 times before the light just permanently stays off.

I’ve tried to use the reset button to no avail.

Is this thing bricked?

(Raymond Hatch) #2

Apparently there is no solution. Samsung is RMA’ing the unit.