Please write to support.
Yuuuup! But we are SOL. I tried every other app I have stock and non, and all seem to be responding. @bravenel any chance that something went wrong with your last update to the child? It seems like it was working before I ran 1.9.0d. It could be just a coincidenceâŠ
I can get into smarttiles existing panels either.
Not a chance. Android could Create New Rule for me earlier this morning, but not now. The update was working fine last night for everyone. This is some new weirdness this morning. Please report it to support.
Besides, the creation of a new Rule doesnât really have anything to do with Rule per se.
Think itâs helpful to send the crash report via Android as well? ST maybe gets more useful info with the system logs on the phones?
Yeah, concur. I even tried installing a new âofficialâ but non-locally-running smartapp (âLighting Directorâ), but it installed and worked fine. I really donât see much hope of getting past Supportâs pet excuse of âcustom smartapps not supported.â
@slagle, @jody.albritton: Any suggestions??
You have to report it to support anyway. Itâs the only hope of getting attention. Seriously.
What do you mean by that?
Ditto, reported, same issue. Opening Rule Machine crashes on my Android device. =(
Same here - ticket #202590
The code that is failing in in Rule Machine, not in Rule.
Just opening RM does it?
It crashes when i pick to âcreate new ruleâ, I can edit existing rules.
I just tried to send a report through the smartthings app but there isnât a button to send the report.
I can type in my message and that is it! I could have sworn there was a send button, wasnât there?
Alexa helper is doing the same thing.
@bravenel âŠjust chatted with support and the rep said that they âare not aware of new issues beside SHM, but heâll be looking into itâŠâ
They are about to be very aware of it, as every parent-child app is failing when attempting to create new child.
Well smart lighting works⊠But using the word works is kind of reachingâŠ
Itâs all Community parent-child apps.