# Routine bugs

**URL:** <https://community.smartthings.com/t/routine-bugs/31793>\
**Category:** General Discussion\
**Created:** [December 11, 2015, 2:18pm UTC](https://community.smartthings.com/t/routine-bugs/31793 "2015-12-11T14:18:43Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![sid\_lucas](https://avatars.discourse-cdn.com/v4/letter/s/f19dbf/32.png) [@sid\_lucas](https://community.smartthings.com/u/sid_lucas)\
**Post date:** [December 11, 2015, 2:18pm UTC](https://community.smartthings.com/t/routine-bugs/31793/1 "2015-12-11T14:18:43Z")

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So I decided to jump ship from the middle casa becase it took 6 months to get a issue with the hub fixed. I think it might have been a mistake. I have gotten the new hub a month ago and submitted a help request from day 2 and not a word back. But I am hoping someone here might be able to help.

I somehow wound up with 2 copies of the same app in my smart apps. Routine director to be exact. When I launch the app it says I am not authorized. Won’t let me un install or anything.

Part two. I think they are related…

I go to add a routine and I get unavailable to add a routine.

I am hoping someone here has seen this and found a way to fix this. And see’s this. Because the lack of support is amazing for something so popular

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**Author:** ![sidjohn1](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/sidjohn1/32/16652_2.png) [@sidjohn1](https://community.smartthings.com/u/sidjohn1)\
**Post date:** [December 11, 2015, 3:04pm UTC](https://community.smartthings.com/t/routine-bugs/31793/2 "2015-12-11T15:04:37Z")

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> [@Unable to uninstall or edit a smartapp](https://community.smartthings.com/t/unable-to-uninstall-or-edit-a-smartapp/28275):
>
> I had a Hue bridge connected, bought a new bridge and transferred all of the lights to the new bridge and removed the old bridge. The SmartApp turned on lights based on presence, I need to remove the SmartApp so I can start over with the Hue connect. I removed all of the devices that were attached to the SmartApp and now I am unable to go into the SmartApp and remove it. This SmartApp is based on the SmartLights in the marketplace. I receive the following error message when looking at live logging and clicking the smartapp on the phone: java.lang.NullPointerException: Cannot invoke method getAt() on null object @ line 585. If I reset the Hub and start over would it pull the SmartApp back in since I see it in the API? There is not an option to remove the app from the API, any help would…

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**Author:** ![sid\_lucas](https://avatars.discourse-cdn.com/v4/letter/s/f19dbf/32.png) [@sid\_lucas](https://community.smartthings.com/u/sid_lucas)\
**Post date:** [December 15, 2015, 1:35am UTC](https://community.smartthings.com/t/routine-bugs/31793/3 "2015-12-15T01:35:30Z")

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Ok but have you found an answer?
