Roller shade going only half way down


#1

Hello! I installed a Dooya roller shade with a Qubino Flush Shutter and a Logitech momentary contact switch. Everything is connected to my z-wave network. The device handler is working fine. I calibrated it after installing the device handler. In the mobile app when I go to Things, it works just fine. When I use the Logitech wall switch, it works just fine. When I execute the Routine I created to close the shade at sunset, however, it only goes halfway down. I deleted the routine and added it again, but it didn’t fix it. I’m not sure what to do. Suggestions?


#2

No help? It goes entirely up and down when I execute it under My Home–Things.

When I run the Routine under Automation, it only goes half-way down.


(Eric) #3

Can you post a screenshot of the routine settings?


#4


(Eric) #5

What device handler is this using?


#6

Here is the device handler I used:


(Eric) #7

When you say…

Are you setting the level to 0% or are you pressing the close/off button?

When you set it to a specific level using just the mobile app, does that work?

Also, can you capture logs from the IDE when you run the routine and then separate logs when you hit close in the mobile app?


#8

I’m pressing the close button. I can set it to a specific level using the mobile app. Do you need the log screen, or would you like to see the logs when I click on them individually? A screen capture of the log screen is attached.

The top two happened when I ran the routine. The third one happened when I pressed the button in the mobile app.

I also noticed that the mobile app often doesn’t show the correct state of the shade.


(Eric) #9

See the “Live Logging” link at the top? Press that. Then press close and set level. Select your device from the list and it will filter to just those logs.


#10

Will I see close and set level in the browser, or do you mean in the mobile app?


#11

Sorry, it took me a bit to find the time to figure this out. I have no set level button anywhere. I opened the shade with Things. Ran the routine. Then, hit calibrate in Things.

b0fa9178-6ad1-4521-be4b-cf21db58d50c ‎8‎:‎49‎:‎34‎ ‎PM: debug Parsed BasicReport(value: 254) to [[‘name’:‘windowShade’, ‘value’:‘open’, ‘isStateChange’:true, ‘displayed’:true, ‘linkText’:‘Bathroom Shade’, ‘descriptionText’:Bathroom Shade window shade is open], [‘name’:‘level’, ‘value’:254, ‘unit’:’%’, ‘descriptionText’:Bathroom Shade is uncalibrated! Please press calibrate!, ‘isStateChange’:true, ‘displayed’:true, ‘linkText’:‘Bathroom Shade’]]

b0fa9178-6ad1-4521-be4b-cf21db58d50c ‎8‎:‎49‎:‎34‎ ‎PM: debug Qubino Flush Shutter: firing basic report event

b0fa9178-6ad1-4521-be4b-cf21db58d50c ‎8‎:‎49‎:‎34‎ ‎PM: debug Qubino Flush Shutter: Parsing 'zw device: 10, command: 2003, payload: FE ’

b0fa9178-6ad1-4521-be4b-cf21db58d50c ‎8‎:‎49‎:‎24‎ ‎PM: debug Qubino Flush Shutter: calibrate()

b0fa9178-6ad1-4521-be4b-cf21db58d50c ‎8‎:‎49‎:‎24‎ ‎PM: debug Qubino Flush Shutter: calibrate()

b0fa9178-6ad1-4521-be4b-cf21db58d50c ‎8‎:‎49‎:‎17‎ ‎PM: debug Parsed BasicReport(value: 48) to [[‘name’:‘windowShade’, ‘value’:‘open’, ‘isStateChange’:true, ‘displayed’:true, ‘linkText’:‘Bathroom Shade’, ‘descriptionText’:Bathroom Shade window shade is open], [‘name’:‘level’, ‘value’:48, ‘unit’:’%’, ‘descriptionText’:Bathroom Shade moved to 48%, ‘isStateChange’:true, ‘displayed’:true, ‘linkText’:‘Bathroom Shade’]]

b0fa9178-6ad1-4521-be4b-cf21db58d50c ‎8‎:‎49‎:‎17‎ ‎PM: debug Qubino Flush Shutter: firing basic report event

b0fa9178-6ad1-4521-be4b-cf21db58d50c ‎8‎:‎49‎:‎17‎ ‎PM: debug Qubino Flush Shutter: Parsing 'zw device: 10, command: 2003, payload: 30 ’

b0fa9178-6ad1-4521-be4b-cf21db58d50c ‎8‎:‎49‎:‎01‎ ‎PM: debug Qubino Flush Shutter: setLevel()

ceda8899-8199-4ba6-bcd4-c6a23c10b645 ‎8‎:‎49‎:‎02‎ ‎PM: trace getPhrases(), state.welcomeIssue = null

ceda8899-8199-4ba6-bcd4-c6a23c10b645 ‎8‎:‎49‎:‎02‎ ‎PM: trace getPhrases(), state.welcomeIssue = null

b0fa9178-6ad1-4521-be4b-cf21db58d50c ‎8‎:‎49‎:‎01‎ ‎PM: debug Qubino Flush Shutter: setLevel()

963a108a-1741-4b89-a1ce-80fa69cbe05c ‎8‎:‎49‎:‎01‎ ‎PM: info HH execute(true, null, null), newMode: null

ceda8899-8199-4ba6-bcd4-c6a23c10b645 ‎8‎:‎48‎:‎55‎ ‎PM: trace getPhrases(), state.welcomeIssue = null

b0fa9178-6ad1-4521-be4b-cf21db58d50c ‎8‎:‎48‎:‎50‎ ‎PM: debug Parsed BasicReport(value: 0) to [[‘name’:‘windowShade’, ‘value’:‘closed’, ‘isStateChange’:true, ‘displayed’:true, ‘linkText’:‘Bathroom Shade’, ‘descriptionText’:Bathroom Shade window shade is closed], [‘name’:‘level’, ‘value’:0, ‘unit’:’%’, ‘descriptionText’:Bathroom Shade moved to 0%, ‘isStateChange’:true, ‘displayed’:true, ‘linkText’:‘Bathroom Shade’]]

b0fa9178-6ad1-4521-be4b-cf21db58d50c ‎8‎:‎48‎:‎50‎ ‎PM: debug Qubino Flush Shutter: firing basic report event

b0fa9178-6ad1-4521-be4b-cf21db58d50c ‎8‎:‎48‎:‎50‎ ‎PM: debug Qubino Flush Shutter: Parsing 'zw device: 10, command: 2003, payload: 00 ’

b0fa9178-6ad1-4521-be4b-cf21db58d50c ‎8‎:‎48‎:‎47‎ ‎PM: debug Parsed BasicReport(value: 0) to [[‘name’:‘windowShade’, ‘value’:‘closed’, ‘isStateChange’:true, ‘displayed’:true, ‘linkText’:‘Bathroom Shade’, ‘descriptionText’:Bathroom Shade window shade is closed], [‘name’:‘level’, ‘value’:0, ‘unit’:’%’, ‘descriptionText’:Bathroom Shade moved to 0%, ‘isStateChange’:true, ‘displayed’:true, ‘linkText’:‘Bathroom Shade’]]

b0fa9178-6ad1-4521-be4b-cf21db58d50c ‎8‎:‎48‎:‎47‎ ‎PM: debug Qubino Flush Shutter: firing basic report event

b0fa9178-6ad1-4521-be4b-cf21db58d50c ‎8‎:‎48‎:‎47‎ ‎PM: debug Qubino Flush Shutter: Parsing 'zw device: 10, command: 2003, payload: 00 ’

b0fa9178-6ad1-4521-be4b-cf21db58d50c ‎8‎:‎48‎:‎24‎ ‎PM: debug Qubino Flush Shutter: close()


#12

Bump…


#13

One of the things I noticed is that if I use the wall switch, SmartThings reports the wrong state of the blind.


#14

I’ve been looking into getting my own shades but they’re pretty spendy. All the ones I’ve researched thus far rely heavily on setting shades by percentage like a dimmer. Might need a new DH?
I’d like to know more about your setup since I’m in the market though.


#15

A couple years ago when I started this project, the research I did showed that the Dooya products were better than the ones carried by Home Depot and Lowes. I also like that they’re 110v. I don’t know what’s out there now, but I’m sticking with them because they’re working for me.

What do you mean by DH?


#16

whoismoses, if you have some time, I would appreciate your continued help.


(Eric) #17

From your logs above… This log here is saying that the shades moved to 48%. What did you do when this happened? You might have to try again and watch the logs.

This is the part that has the level…

[‘name’:‘level’, ‘value’:48, ‘unit’:’%’, ‘descriptionText’:Bathroom Shade moved to 48%, ‘isStateChange’:true, ‘displayed’:true, ‘linkText’:‘Bathroom Shade’]

Down below it looks like it set the level to 0. After what step did the shade not go all the way down? Any chance you can post something like this?

1 - I hit the open button.

Paste the logs right after that here.

2 - I set the level to 70%.

Paste the logs right after that here.

3 - I hit close.

Paste the logs right after that here.


#18

It only goes to 48% to when I run the automation-routines. When I open and close it in my home-things, it works just fine. I’ll post the logs in a separate post.


#19

The Qubino flush shutter doesn’t report the state of the roller shade, so I sometimes have to hit the button more than once.

I just noticed in the logs that the live logs have open and closed reversed. I’m going to swap the L1 and L2 leads tomorrow, and then post the logs.


#20

Device handler.