# Ring Indoor Camera Plus **URL:** \ **Category:** Devices & Integrations\ **Tags:** ring\ **Created:** [November 27, 2025, 10:45am UTC](https://community.smartthings.com/t/ring-indoor-camera-plus/306662 "2025-11-27T10:45:44Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![sjhammerschmidt](https://avatars.discourse-cdn.com/v4/letter/s/22d042/32.png) [@sjhammerschmidt](https://community.smartthings.com/u/sjhammerschmidt)\ **Post date:** [November 27, 2025, 10:45am UTC](https://community.smartthings.com/t/ring-indoor-camera-plus/306662/1 "2025-11-27T10:45:44Z")
Good morning - this is my first post, so go easy on me! I have SmartThings at home, and I love it! I like having everything in one place (albeit cannot see how to get my upstairs LG TVs recognised - I suppose understandable, given this is a Samsung place! Anyway, to the point. I recently upgraded 4 of my 7 Ring cameras to the better resolution 2K Indoor Came Plus. The older 1080p ones were recognised no problem, but having taken them off the schema and added the newer ones, they don’t show up in SmartThings. Has anyone else experienced this and/or anyone know why this might be? They show up in Alexa just fine and are on the same 2.4GHz SSID as the older cameras were. Heeeeeeelp! Regards, Simon ---
**Author:** ![Andrew\_Bartlett](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/andrew_bartlett/32/138992_2.png) [@Andrew\_Bartlett](https://community.smartthings.com/u/Andrew_Bartlett)\ **Post date:** [November 27, 2025, 10:50am UTC](https://community.smartthings.com/t/ring-indoor-camera-plus/306662/2 "2025-11-27T10:50:38Z")
Which Ring cameras are supported in SmartThings? > **[Ring](https://partners.smartthings.com/partners/ring)** > > At Ring, we believe that stronger communities are the key to safer neighbourhoods. Our suite of innovative whole-home security products is making that mission a reality. We’re driven to create products that help you protect what matters most at home... ---
**Author:** ![sjhammerschmidt](https://avatars.discourse-cdn.com/v4/letter/s/22d042/32.png) [@sjhammerschmidt](https://community.smartthings.com/u/sjhammerschmidt)\ **Post date:** [November 27, 2025, 1:03pm UTC](https://community.smartthings.com/t/ring-indoor-camera-plus/306662/3 "2025-11-27T13:03:59Z")
So, I have 2 x Ring Outdoor cams, and a Ring Doorbell. All of those work fine on ST, hence I don’t understand why the newer indoor one doesn’t pick up. ---
**Author:** ![Andrew\_Bartlett](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/andrew_bartlett/32/138992_2.png) [@Andrew\_Bartlett](https://community.smartthings.com/u/Andrew_Bartlett)\ **Post date:** [November 27, 2025, 1:27pm UTC](https://community.smartthings.com/t/ring-indoor-camera-plus/306662/4 "2025-11-27T13:27:16Z")
> [@sjhammerschmidt](#): > > why the newer indoor one doesn’t pick up. Is it listed? What model is it? ---
**Author:** ![sjhammerschmidt](https://avatars.discourse-cdn.com/v4/letter/s/22d042/32.png) [@sjhammerschmidt](https://community.smartthings.com/u/sjhammerschmidt)\ **Post date:** [November 27, 2025, 1:36pm UTC](https://community.smartthings.com/t/ring-indoor-camera-plus/306662/5 "2025-11-27T13:36:04Z")
Hi Andrew - thanks for that - it’s not listed, but it’s this model here: > **[Ring Indoor Camera Plus (newest gen)| Plug-In Security Camera | Retinal 2K, 4x...](https://www.amazon.co.uk/ring-indoor-camera-plus/dp/B0DXMR8BT7)** > > Ring Indoor Camera Plus (newest gen)| Plug-In Security Camera | Retinal 2K, 4x Enhanced Zoom, Low-Light Sight, Manual Lens Cover | 30-day free trial of Ring Subscription Plan : Amazon.co.uk: Everything Else ---
**Author:** ![Andrew\_Bartlett](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/andrew_bartlett/32/138992_2.png) [@Andrew\_Bartlett](https://community.smartthings.com/u/Andrew_Bartlett)\ **Post date:** [November 27, 2025, 1:55pm UTC](https://community.smartthings.com/t/ring-indoor-camera-plus/306662/6 "2025-11-27T13:55:51Z")
> [@sjhammerschmidt](#): > > Hi Andrew - thanks for that - it’s not listed Unfortunately if it’s not listed it’s not supported. I recommend the Tapo C125 > **[AI Home Security Wi-Fi Camera](https://www.tp-link.com/uk/home-networking/cloud-camera/tapo-c125/)** > > AI Home Security Wi-Fi Camera ---
**Author:** ![sjhammerschmidt](https://avatars.discourse-cdn.com/v4/letter/s/22d042/32.png) [@sjhammerschmidt](https://community.smartthings.com/u/sjhammerschmidt)\ **Post date:** [November 27, 2025, 2:21pm UTC](https://community.smartthings.com/t/ring-indoor-camera-plus/306662/7 "2025-11-27T14:21:16Z")
Hi Andrew, I am not really looking for recommendations - I have already bought and installed 4 x new ring cameras per the link I sent. I am looking for anyone that has found a fix. Thanks anyway ---
**Author:** ![jkp](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/jkp/32/117130_2.png) [@jkp](https://community.smartthings.com/u/jkp)\ **Post date:** [November 27, 2025, 2:32pm UTC](https://community.smartthings.com/t/ring-indoor-camera-plus/306662/8 "2025-11-27T14:32:10Z")
You should reach out to Ring Support as they maintain the integration between Ring and ST. ---
**Author:** ![sjhammerschmidt](https://avatars.discourse-cdn.com/v4/letter/s/22d042/32.png) [@sjhammerschmidt](https://community.smartthings.com/u/sjhammerschmidt)\ **Post date:** [November 27, 2025, 2:33pm UTC](https://community.smartthings.com/t/ring-indoor-camera-plus/306662/9 "2025-11-27T14:33:39Z")
Tried that! ---
**Author:** ![Andrew\_Bartlett](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/andrew_bartlett/32/138992_2.png) [@Andrew\_Bartlett](https://community.smartthings.com/u/Andrew_Bartlett)\ **Post date:** [November 27, 2025, 3:01pm UTC](https://community.smartthings.com/t/ring-indoor-camera-plus/306662/10 "2025-11-27T15:01:27Z")
> [@sjhammerschmidt](#): > > I have already bought and installed 4 x new ring cameras per the link I sent. I am looking for anyone that has found a fix What is the model number of the indoor cameras you have working in SmartThings? For example **Model Number** 5F72E9. What is the model number of the indoor camera you cannot get to work in SmartThings? ---
**Author:** ![sjhammerschmidt](https://avatars.discourse-cdn.com/v4/letter/s/22d042/32.png) [@sjhammerschmidt](https://community.smartthings.com/u/sjhammerschmidt)\ **Post date:** [November 27, 2025, 3:10pm UTC](https://community.smartthings.com/t/ring-indoor-camera-plus/306662/11 "2025-11-27T15:10:25Z")
I cannot find the SKUs on either the Ring site, or Amazon. The indoor camera that works is this one: Ring Indoor Camera (2nd Gen): [Indoor Camera – Ring](https://en-uk.ring.com/products/mini-indoor-security-camera-plug-in) The one that won’t connect is this one: Ring Indoor Camera Plus: [Indoor Camera Plus | Plug-In Indoor Security Camera. – Ring](https://en-uk.ring.com/products/indoor-camera-plus) ---
**Author:** ![Andrew\_Bartlett](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/andrew_bartlett/32/138992_2.png) [@Andrew\_Bartlett](https://community.smartthings.com/u/Andrew_Bartlett)\ **Post date:** [November 27, 2025, 3:21pm UTC](https://community.smartthings.com/t/ring-indoor-camera-plus/306662/12 "2025-11-27T15:21:31Z")
> [@sjhammerschmidt](#): > > The indoor camera that works is this one: Ring Indoor Camera (2nd Gen) It’s in the list so it’s supported! ![IMG_0111](https://global.discourse-cdn.com/smartthings/original/3X/5/6/5616b6348bf572f4829b9d1f613a8f4dc727f835.jpeg) ---
**Author:** ![Andrew\_Bartlett](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/andrew_bartlett/32/138992_2.png) [@Andrew\_Bartlett](https://community.smartthings.com/u/Andrew_Bartlett)\ **Post date:** [November 27, 2025, 3:22pm UTC](https://community.smartthings.com/t/ring-indoor-camera-plus/306662/13 "2025-11-27T15:22:57Z")
> [@sjhammerschmidt](#): > > The one that won’t connect is this one: Ring Indoor Camera Plus It is not listed therefore not supported. > **[Ring](https://partners.smartthings.com/partners/ring)** > > At Ring, we believe that stronger communities are the key to safer neighbourhoods. Our suite of innovative whole-home security products is making that mission a reality. We’re driven to create products that help you protect what matters most at home... ---
**Author:** ![sjhammerschmidt](https://avatars.discourse-cdn.com/v4/letter/s/22d042/32.png) [@sjhammerschmidt](https://community.smartthings.com/u/sjhammerschmidt)\ **Post date:** [November 27, 2025, 3:24pm UTC](https://community.smartthings.com/t/ring-indoor-camera-plus/306662/14 "2025-11-27T15:24:20Z")
Hi Andrew - I am not sure you are understanding me. The 2nd gen camera is the one I used to have and that, as you point out, is listed and works. The one I have replaced them with is the newest gen Indoor Camera Plus (2K) - which is NOT listed. My question is therefore has anyone found a way to connect this new camera and if not, does anyone know how to get Ring to build the integration(s)? ---
**Author:** ![Andrew\_Bartlett](https://yyz2.discourse-cdn.com/smartthings/user_avatar/community.smartthings.com/andrew_bartlett/32/138992_2.png) [@Andrew\_Bartlett](https://community.smartthings.com/u/Andrew_Bartlett)\ **Post date:** [November 27, 2025, 3:32pm UTC](https://community.smartthings.com/t/ring-indoor-camera-plus/306662/15 "2025-11-27T15:32:31Z")
> [@sjhammerschmidt](#): > > My question is therefore has anyone found a way to connect this new camera and if not, does anyone know how to get Ring to build the integration(s)? The camera you want to integrate to SmartThings is not supported, you should contact the Ring CEO **Mr Jamie Siminoff [j@ring.com](mailto:j@ring.com)** and ask him to get it working. > **[Your visit to ceoemail.com](https://www.ceoemail.com/ceoblank.php?r=b&p=aHR0cHMlM0ElMkYlMkZ3d3cuY2VvZW1haWwuY29tJTJGcy5waHAlM0ZpZCUzRGNlby02NjIyMzk0)**