Ring Doorbell Screenshot Bug (September 2023)

The latest update for Samsung Family Hub breaks Ring camera screenshots.

TIZEN 6.0 (AFH-US-KTM-23-XXXXMU 20230705_163321)

  • SmartThings Video Widget (US only) : The snapshot function for Ring cameras/doorbells is unavailable for a limited time and will be supported in a future update.
  1. What developers thought this was an ok bug to ship?
  2. Anyone know the update cadence for Family Hub? Will it be 6 months before this is fixed?
  3. Anyone know of a way to roll back the most recent update?