RGBgenie ZW-3002 Troubleshooting

I bought the ZV-1008 (Zwave RGBW Driver) and ZW-3002 (Touch Panel) to use together. Both have been installed and connected to SmartThings over Zwave. Device handlers from the company are installed and working. I can access the ZV-1008 from the app and control the RGBW strips. The ZW-3002 shows up in the app but with no options.

I have tried pairing the touch panel (ZW-3002) to the strip both through the button steps and through the IDE and no luck with either. Has anyone else gotten the ZW-3002 control something through SmartThings? I’d love to get this working. Thanks!

Where you able to get this connected? I’m in the same situation.

No, still haven’t found a solution.