RGBGenie zw-3002 and ZW-1002 lag issues

Aloha everyone, I have the ZW-3002 and a few ZW-1002 added into ST with the device handlers from RGBGenie. I was able to associate drivers to the remote and it kinda works. But I have plenty of issues with it. There is often a delay of 30 seconds or more before anything I press happens. Is it possible to set this up in a way that would cause this? When it does finally go through it will go to all the drivers at the same time. Any help would be greatly appreciated. Paging @Gnant and @bcopeland