One other issue I’ve seen happen inconsistently. Sometimes my hub controls the lock and somethings it’s doesn’t.
I don’t know why but sometimes the command (say lock) doesn’t go through for a few tries and then suddenly it starts working. (the internet connection is solid and fast).
The other day we all left the house and it was supposed to lock up but it didn’t (assuming the command didn’t reach the lock).I had to keep retrying to lock it remotely for a longgggg time.
Does the smartthings hub confirm that an action has taken place and if not is there someway to configure the retry? For e.g. I can set it to retry upto 10 times for 1 hour and if it doesn’t happen it should send me an eMail to shoot an alarm that a command wasn’t executed.
This is a pretty serious issue since if locks aren’t engaged we are pretty exposed here. There should be some to retry and if it still doesn’t work then raise an alarm