I have a couple existing schlage door locks that need to be replaced (unresponsive keypads). Is the easiest / best way to do this by utilizing the “replace” function on the edit device menu in the mobile app? Or am I better off to add a new device? I have done this before as a new device and it is a real PITA as I have to force delete the old lock everywhere since its keypad does not work. Would “replace” eliminate this issue?
I searched this site and the smartthings support pages but couldn’t find any documentation on the “Replace” function. Is it straight-forward? Does anyone know the step by step process?