I replaced a switch 2 days ago. Failed to get ST to find it at the time. It was showing as OFFLINE.
Later I see it’s reported as ONLINE again as if it’s “repaired” by itself.
However it doesn’t respond to anything and no activity is reported for the last 2 days.
What do I do to recover this? Z-wave repair didn’t work.
What type of switch is it? So now that it is deleted go ahead and do the exclude. I know this sounds funny but just try it. After you do the exclude a few times add it back again and see what you have.
which hub do you have? the v1 hub does not have the z-wave utilities in the new app. You can use the z-wave utilities in IDE > hubs > view utilities to exclude z-wave devices.
Tried to exclude. Hit the switch on and off over and over. Add it back and let me know what happened. I have many of these switches. How far are you from the hub?
I have the v2 hub. I managed to exclude it and then add it back in again. It works now.
However “not with the highest security” since I couldn’t scan the QR code I assume (on a device already installed in the wall socket)…