Replaced Device not showing in Things

(Chris) #1

Hi guys,
Weird bug where when I replaced a device using the “replace” function. I have a ticket open with support, but thought I would post here in case this issue has been seen before.

The replaced device WORKS with apps that call it, and shows under the hubs devices in the api:

“Living Room Recessed” STATUS: REMOVED

…but it does NOT show under Things in the mobile app or under My devices in the api:

The device is clearly connected and working, states are updated, etc., but it appear to be stuck with status “REMOVED” in the database. Does this need to be fixed on the back-end, or is there something I am missing somewhere to change the device’s status?