Removal of Contact Book Feature

Mine still working as usual. I didn’t delete anything as there was no toggle option in the Text & Push Notifications as described in the above Update Routines procedure (Step 5).

So, still receiving notifications using Contact Book.

As previously announced, we made the decision to disable the Contact Book feature. As of today (July 31, 2018), you will no longer receive notifications which were configured using this feature. All users who did not preemptively update their notifications have been notified via email. If you have not yet deleted your Contact Book entries and update your notifications, please see this post.

I’m confused:

As per the posts:

The features would be disabled and return false to the SmartApps so that SmartApps which were developed as per the ST guidelines/specifications will continue to function and they will fall back to push notifications instead of sending individual notifications.

If the API still returns true then this won’t happen and neither will get to use sendPush or will get contact notifications. So are these APi’s going to start returning false from today (keeping time for clearing the cache)?

As of now when I open the apps the API’s are still returning true.

The flag was just flipped today, so the APIs should start returning false momentarily as caches begin to clear. If you want to force an immediate cache refresh for an individual account, just update your Account object (go to your Show Account page and hit Edit, then hit Update) and that should take care of it.


Oh good another thing to drive the platform into the ground since Samsung took over. What is the point of removing a feature on the platform before having a replacement ready? Does anyone there think anymore? You guys haven’t gotten one thing right with any migration and the forum is filled with pissed off users who complain about it and you STILL don’t listen. Get your heads out of your corporate asses and get it right for once. LEAVE THE CONTACT BOOKS ALONE UNTIL YOU HAVE A VIABLE REPLACEMENT!


^^^ the above a million times.


Is there anyway we can get a report of apps using the contact book? I have about 300 pistons I can’t go through them all.

It says in the instructions how to get a list per contact

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I am so glad I’m moving to HE… Samsung has broken this camels back with this stunt and have lost a loyal Samsung customer.

More worried about a friggin contact book then to fix the endless and the on going more important issues that need to be fixed.

I just got this Email form smartthings stating.

“Our records indicate that you have not yet transitioned all notifications back to standard SMS/Push notifications. In order to receive important notifications for automations that were previously configured to use Contacts (in the SmartThings Classic app), please follow our step-by-step guide.”

However, I have followed the step-by-step guide “Reluctantly” and with great pain, I was only successful with help from the community @xdreamwalker I still have not got any response from support, and apparently there is still something wrong!

@SmartThings could you please explain why I would have got this email, and what if anything still needs to be done?

same here. deleted my contact book last week per the instructions and still got the email today.

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There’s an update that allows you to redirect them to PUSH - but that may send those notifications to a wider audience…


@scpickle @Automated_House The Contacts page in the IDE is the source of truth for your account. If you check that page and it shows no Contacts then you are good to go.

I’d guess maybe you have an older account lying around that still has Contacts on it and triggered the email, or maybe a linked Samsung account or a migrated SmartThings account. If you checked the Contacts page though then there’s no need to worry about it.


This would do it. Had CB setup on my smartthings account, got migrated to Samsung and then re-setup CB.

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My account was migrated before this was announced. My contacts already are gone. I have no list to review.

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In my “Location List” page of the IDE I have two entries, both called “Home”. Is this an issue? Should i only have one? Just wondering if there’s any action i should take.

No, some users end up with an empty, additional location. You need to make your original location the “Default” before you can delete the other but there is no harm in leaving it alone as well. If you need help, let me know.


That’s interesting, is this something a user can enable? Would be handy for users who are using apps which don’t have the fallback option built into them.

I am also going through my Pistons updating them 1 by 1. I did update my webCoRE but didn’t see this option…

It’s in the SmartApp settings in the ST app, not in the webCoRE dashboard settings.

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