is anyone using Remotec ZXT-800 IR AC blaster in SmartThings? I contacted manufacturer before purchase and they provided me a link with edge driver, which I used then during pairing/installation. But I’m unable to get it work properly. Device is paired, I was able to change configuration (set of “ir commands“), but once I press any button/action, device stuck for few seconds and then ST app shows “server error“. I raised a ticket to Remotec support, but all they asked was, what version did I used. Since then no reply and the ticket is still open. So I’m wondering, if there is anyone with properly working device under ST.
Hi, @martinno
Since you’re using their driver, they need to troubleshoot the issue since they’re the code owners. From the SmartThings side, you can check in the driver logs if there’s an error being thrown or if the event doesn’t seem to be handled properly. With this info, you can follow up with them to jump-start the investigation.
To see them, you need to configure the SmartThings CLI. Here are the instructions:
Once it’s configured, you need to run the command below:
smartthings edge:drivers:logcat
The CLI will prompt you to select from which hub and driver you want to listen to events
Then, send commands to the devices so they get registered there