Reliability issues with SmartThings

[JDRoberts]

@geko

@JDRoberts

So I’m taking support’s advice of uninstalling everything from SmartThings. But I’ll only be reinstalling the things I haven’t found a substitute controller for yet.

What controllers are you using? I got Staples Connect and migrated a couple of ZWave switches to it. So far so good, works like a charm. Everything can be controlled remotely over the Internet, but when at home, the app connects to the hub locally. Works when the Internet is down just fine. The app is very snappy and never quit on me either.

I don’t want to hijack the reliability topic, and since many people have multiple controllers for different reasons, I’ve answered you in a new thread specific to multiple controllers:

Controller Choices: mixing multiples

Continuing the discussion from Reliability issues with SmartThings: What controllers are you using? I got Staples Connect and migrated a couple of ZWave switches to it. So far so good, works like a charm. Everything can be controlled remotely over the Internet, but when at home, the app connects to the hub locally. Works when the Internet is down just fine. The app is very snappy and never quit on me either. No big decisions yet. I already have a separate controller for my security system. Some people want everything all in one UI, but it’s never bothered me to have different controllers for different systems. LIGHTS ON ECHO I’ve moved all the ZLL lights over to the Amazon Echo (1 echo, 7 rooms) and it works great for my purposes. Scheduling through the Philips bridge. Simple but p…