*** No longer supported *** [RELEASE] Resilient My Ecobee Devices and ecosystem V6- migrated to custom capabilities & automation (presence, comfort settings, and more)!

[vseven (Allan)]

@Matthew_Sugarman

To ask for a refund after 2+ years is asinine. You got and used the code. Refunds don’t apply here.

Couple points of clarification for your rant:

1. I don’t care about the money. I asked for a refund due to being sick of arguing with him. His posts in Using Ecobee with SmartThings - #15 by vseven is what started all of this where he said anyone that criticizes his programming will no longer get updates to it.
2. I NEVER received working code. When I made my payment was around the time when EcoBee/ST/this DTH was having authorization issues where you had to reauthorize multiple times a day. I uninstalled it until it could be fixed and publicly complained about it. yvesracine then removed me from updates including the ones that fixed most of those issues. So no “You got and used the code” is incorrect…I never got anything that actually worked.
3. You are purchasing something. You shouldn’t have to stroke the authors ego to keep getting updates.
4. I’m well past being a millennial.

@CamSoper

I don’t need or want extra drama in my life, and yet THIS freakin’ drama found ME in the form of a blast email tonight.

Yes, Yves, your DTH is really good. Yes, I paid for it. Yes, I found the “like my thread for updates” thing to be a tiny bit shady, but I figured, why not? But this email crosses a line. Under attack? Really? Somebody upthread called you out for being a little shady, and rather than say, “Hey, you know, you might have a point. I’ll work on that!” you got all defensive, a tiny bit offensive, and now you’re trying to save face.

Which makes me ask, why? Do we have the maturity of middle schoolers around here? Did SmartThings threaten to block your DTH? No. They said, “Hey, settle down, or we’ll lock the thread.” And all of us who paid for your DTH are now getting drama e-mailed to us so we can, what, rush into this thread to your defense? Dude, you made your bed, you lie in it. Not that there’s even much of a bed to lie in - You’re not “under attack,” nor do you need our support for anything other than saving face.

Yves, you’re a good developer, but that dude upthread was right - You’ve got some personality quirks you may want to take a really hard introspective look at.

Edit: And to you folks who posted comments in response to Yves’ email: C’mon. Really?

@yvesracine - Your DTH was never under attack. Your shady business practices and the fact you cannot take criticism is what is publicly being discussed.

@rwmelrose

Refund after 2 years? Sounds like nonsense.

Again, never received anything that worked for more then a couple hours.

@rvs007

Stop airing your grievances in this thread and take it up with Yves via PM as suggested by the mod. (snip) If you don’t like his policies, stop using his code and move on.

People deserve to be warned of his shady practices. He should also clearly call out his policies before someone purchases it by saying “If you ever say anything negative about me or my program ever then I will stop sending you updates” because that is his actual policy. I haven’t seen that written anywhere however which is why it’s being discussed right now.

@Thayios

At this point, I would cut your losses and apologize/refund, clearly state your policies going forward and ensure that people read the billing agreement through PayPal

If his policies were clearly stated in the first place none of this would be going on. Unfortunately to get a refund I have to retract anything I’ve ever said negatively about his program including agreeing to never say anything negative in the future: *** No longer supported *** [RELEASE] Resilient My Ecobee Devices and ecosystem V6- migrated to custom capabilities & automation (presence, comfort settings, and more)! - #678 by vseven . Thats pretty ridiculous.