Table of Contents
New Install? Use the Classic app and Modes, then consider moving to the New App
1. Purpose
2. Support This Project - Donate
3. Features
4. Quick Setup Guide
5. Installing the Smartapp
6. Create Simulated Sensor
7. Settings: SHM Classic and STHM New App
8. Settings: SmartThings Home Monitor-STHM New App or SHM without Routines
9. Global Definitions
10. Delay Profile Setup
11. User/Pin Profile Setup
12. Modefix Setup and Usage, Fix keypad out of sync with SHM Arming State
13. How to Use Keypads
14. Supported Keypads, hardware setup and troubleshooting
15. Initial Testing
16. Fix Motion Sensor Intrusion During Entry Delay
17. Fix Motion Sensor Intrusion During Exit Delay
18. Using Sounds and Text to Speach
19. Fix Siren Alarm During Entry delay
20. Using True Entry Delay
21. TrueNight Option, Keypads, and Exit / Entry Delays
22. Way Beyond the Basics, User Created SHM Modes
23. Using Simulated Keypad
24. Known Issues
25. Update History
26. Background
27. Source Code
28. Switching between âbetaâ and âVersion2â
29. Help and Support
30. Addon Module - SHM Delay TrueExit
31. Addon Module - SHM Delay BuzzerSwitch
32. Converting from Version 1
1. Purpose
This smartapp provides the Entry and Exit Delay options currently missing in Smart Home Monitor (SHM), allowing for some time on entry to disarm the system, and time to exit the facility without triggering an alarm.
Entry and Exit delays operate on contact sensors selected in Delay Profiles. SHM is generally fully armed during entry delay, and may or may not be armed during exit delay. Tripping a ânon-delayed sensorâ immediately triggers a SHM intrusion alert. This means a motion sensor that âseesâ a door with a delayed sensor, or âseesâ a arming/disarming device such as a keypad, may trigger an intrusion alert while you are arming/disarming the system. Motion sensor issues may be mitigated by specifying the motion sensors in the Delay Profile.
Contact and motion sensors defined in Delay Profiles must be removed from SHM Security monitoring. A single Simulated Contact Sensor device must be added to the SmartThings IDE, then monitored by SHM Security.
This smartapp functions with or without real or simulated keypads.
Should there be issues causing unexpected intrusion alerts, there is an add-on smartapp for exit issues, and a global option for complex entry delay issues. Both options are defined later in the documentation.
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2. Support this project - Donate
This app is free. Donations are appreciated.
- Paypal: PayPal.Me
3. Features
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Built in optional Keypad monitoring and control, allowing for multiple User Pin Profiles that may have a schedule. To activate: set global option âA real or simulated KeypadâŠâ to on/true. Specialized User Profiles (pins) may be defined that only execute a SHM Routine or WebCore Piston.
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Supports Iris keypadâs Panic Key, or a Panic Pin on all supported keypads. Creates an intrusion alert when panic key is pressed and held, or panic pin is entered.
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Supports Iris keypadâs âInstant Onâ Alarm hardware feature. Arms system by tapping Partial or On key with no pin.
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Support for a Simulated Keypad. Creates an Iris or Xfinity/Centralite image in a browser, including smartphones, that functions as a keypad with Smarthings using the SHM Delay smartapp, or install the Android app.
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Door âChimeâ option. When real contact sensor opens and the Alarm State is off, beep tones are issued to user selected devices.
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Supports multiple real contact sensor delay profiles, that may include one or more âfollowedâ motion sensors. Profiles allow for sounding exit and entry delay tones on Keypads, and Beep tones on Sirens
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For monitored contact sensors: Replaces SHMâs messaging when the system is armed with an open contact. These messages may be: logged, sent by notification, sent by SMS to one or more phones. The app also supports the hidden "SmartThings Contact List" feature when it is activated. Note: Contact Book deprecated by ST on July 30, 2018
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Optionally issue intrusion messages with the name of the real device causing the intrusion. This message may optionally include a 3 digit emergency number and one or more emergency phone numbers.
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Optional spoken messages during Exit and Entry Delay.
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True Night Mode - Choose if Stay / Night mode has an entry delay or immediate alarm (Optional)
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Mode Fix - Fix Mode when setting alarm state from the SmartThings Dashboard Home Solutions, and fix Alarm State when mode is set. Syncronize keypad status lights with non-keypad initiated ST/SHM alarm and mode changes (Optional, but strongly suggested when using a keypad)
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Way Beyond the Basics - full use of the Xfinity and Centralite keypadâs three Modes: Stay, Away and Night (Optional)
Entry Delay example:
The system is armed, a monitored sensor opens, letâs call it "The Front Doorâ, the app waits for the specified number of seconds while optional sirens and keypads sound tones or beeps. When the system remains armed, the paired simulated sensor is opened, triggering an intrusion alarm.
Exit Delay example:
You arm the system. You may then open and close the monitored sensor as many as necessary during the Exit Delay time period.
Arming with an Open Sensor Monitor example:
You arm the system but the sensor on the monitored Back Door is open. An immediate warning notification is issued. Additional warnings can be issued based upon the Delay Profile settings. No warnings issued during a keypad created Exit Delay.
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4. Quick Setup Guide
- In the IDE Devices create one simulated contact sensor device. Later this device is added to SHM Security âcontact sensors to useâ
- When using a Keypad read and review section âXfinity/Iris/Centralite Keypad Installation and TroubleShootingâ. Install the suggested Keypad Device Handler (DTH) then properly install the keypad into SmartThings. Take your time, it is a multistep procedure. Note: The RBoy Apps DTH is also supported.
- Install this smartApp into the IDE: follow directions in âInstallationâ
- In SmartThings phone app, tap âAutomationsâ (bottom)â> tap Smartapps (top)â> scroll down then tap â+ Add a SmartAppââ> scroll down then tap â+ My Appsââ> scroll down then tap âSHM_Delayâ
- In this app, SHM_Delay, view the âGlobal Application Settingsâ. Suggest keeping all the defaults, but define your 3 digit emergency and local police department telephone numbers. When using a keypad set âA real or simulated Keypadâ is used to on/true, then click âDoneâ. The app is now installed, but does nothing until a Delay Profile and User Profile (keypads only) are created.
- Create one or more Delay Profiles
- When using a keypad, create one or more User profiles
- Adjust SHM Security monitored sensors, exclude SHM Delay monitored contacts and motion sensors used in step 6 above, and include the simulated sensor(s) defined in step 1.
- Test your system in Away, and Stay/Night modes for correct operation.
Stop here! When ready, add one or more of the following features documented below. - In Global Settings Implement âTrue Night Modeâ (all users)
- in Global Settings set âMode Fixâ on then edit and save the Modefix profile. Alarm Status and Mode changes stay syncronized. (all users) This is important for Keypad users who want non keypad SHM Alert Status and Mode changes to reflect on the keypadâs status keys or icons.
- Way Beyond the Basics (Xfinity and Centralite keypad users only. Not for Iris users) Utilize all available armed keypad modes: Stay, Away, and Night
- When Keypads are not installed and you want a True Exit Delay, meaning the system is not armed during the exit delay, smartapp SHM Delay TrueExit is suggested.
5. Smartapp Installation
There are six modules and a Device Handler (DTH) associated with the Version2 SHM Delay app:
- SHM Delay. Module should be Saved, Published, then Installed with the Smarthings app (must be done first)
- SHM Delay Child. Should be Saved, do not publish or Install. (Required. Creates and processes Delay Profiles)
- SHM Delay ModeFix Should be Saved, do not publish or install. When SHM status changes, changes SHM Mode to follow; when SHM Mode changes, changes SHM Status to follow. Makes SHM status and mode changes reflect on Keypads. Required when using a keypad or you directly set the SHM Status or Mode.
- SHM Delay Users Should be Saved, do not publish or install (Required when using real or simulated keypads)
- SHM Delay Talker Child Should be Saved, do not publish or install, (Optional, creates spoken messages during exit and entry delays)
- SHM Delay Simkypd Child Should be Saved, do not publish or install, oauth required (Simulated Keypad)
- DTH Internet Keypad (Required when using Simulated Keypad, otherwise optional)
Letâs Begin using the Smartthings Classic app, not ST Samsung Connect, with install via repository, or manually from code below:
- Install via the Github repository (preferred), add the following to the IDE Settings.
Using a United Kingdom (non-USA) hub? See this thread to enable Github
- Login to the IDE at https://account.smartthings.com
- click âMy Smartappsâ
- click settings, scroll down, click add new repository
- add repository: arnbme SHMDelay Version2 (Note: all data fields are case dependent!)
Owner: arnbme (in upper case that is ARNBME, but use lower case)
Name: SHMDelay
Branch: Version2 - Click âSaveâ, then in âMy Smart Appsâ click 'Update from repo",
- Select the SHMDelay repository and install and publish SHM_Delay (must be first)
- Install, but do not publish: SHM_Delay Child, SHM_Delay ModeFix, SHM_Delay_Users (Optional, required if using keypad), SHM Delay Talker Child (Optional, required for spoken delay messages-beta), and optionally SHM_Delay_Simkypd_Child
- When you plan to use the Simulated Keypad see Section 23 for additional information about Oauth, and installing the Internet Keypad DTH
- In the SmartThings phone app, tap âAutomationsâ (bottom)â> tap Smartapps (top)â> scroll down then tap â+ Add a SmartAppââ> scroll down then tap â+ My Appsââ> scroll down then tap âSHM_Delayâ
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Manually install by going to SHMDelay/smartapps/arnbme at Version2 · arnbme/SHMDelay · GitHub then copy the modules and installing 'from code" You may also copy the source from the code in Section 27.
When using an Iris V2, Centralite V2 (Xfinity), or Centalite V3 keypad use the DTH in Centralite Keypad DTH in github arnbme/SHMDelay/Version2, or you may get it at this link: https://raw.githubusercontent.com/arnbme/SHMDelay/Version2/devicetypes/arnbme/centralite-keypad.src/centralite-keypad.groovy
Other DTHs may function, but may not produce entry or exit tones.
6. Creating a Simulated Contact Sensor
Each contact sensor defined in a Delay Profile must be paired with a âsimulated contact sensorâ device. A single simulated sensor is preferred and may used in multiple Delay Profiles, or if you insist it may be unique. The simulated sensor must be monitored by SHM.
- Login to the IDE at https://account.smartthings.com/
- Click âMy Devicesâ
- Click the âNew Deviceâ Button
- Enter a âNameâ for the device, this can be whatever you want.
- Enter a âLabelâ for the device, this is optional and can be whatever you want.
- Enter a âDevice Network Idâ This can be anything you want, but it cannot duplicate other device IDâs. Example: SIMSEN01
- âZigbeeâ Id should be left blank
- Select a âTypeâ from the dropdown, this must be âSimulated Contact Sensorâ
- âVersionâ should be published
- âLocationâ should be your hub location, probably âHomeâ
- âHubâ should be your hub name.
- âGroupâ you wonât be able to select when creating, but these are Groups youâve created in the Things page in the SmartThings app.
- Click Create
Directions updated from, and originally posted in this thread
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7. Settings: SHM Classic and STHM New App
In Both: Sensors When home is unoccupied, and When home is occupied
- Use every open/close sensor: off/false
- Open/Closed Sensors: exclude Real Sensors monitored by this app, include Simulated contact sensor used by this app; include other real contact sensors not monitored by this app, and be sure to exclude all keypads that show up as a sensors
- Motion sensors unoccupied mode (Away): When an optional motion sensor is defined in a Delay Profile remove it from SHM Security monitoring
- Motion sensors for occupied mode (Stay/Night) Exclude motions sensors where you would normally move around at during the night or while you are at home. If you donât know, set no motion sensors in this mode.
8. Settings: SmartThings Home Monitor-STHM New App are at this link
Please post all installation and usage results along with any questions, issues, or comments on this thread. Thank You
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9. Global Preferences
Controls the operation of this SmartApp
- Start by tapping âGlobal Settingsâ
- Disable All Functions. Default: False/Off When on allows this smartapp to remain installed, however it does nothing.
- Activate âA real or simulated Keypad is usedâ. Default: False/Off Set On/True implements full operation of 3400 series Iris, Xfinity and Centralite Keypads including User Pin control.
- Issue intrusion message with name of sensor. Default: True/On Smart Home Monitor intrusion messages will have the name of the simulated sensor used in a delay profile for all SHM Delay issued intrusions. Stongly suggest this be set to True.
- (Optional) Add 3 digit emergency number on SHM Ddelay intrusion message.
- (Optional) Include additional telephone numbers separated with a semicolon on intrusion message.
- Multiple motions sensors in a Delay Profile. Default Off/False
- Mode Fix Default: Off/False suggested On/True when using keypads
- Requires Modefix Profile be set and saved
- When alarm state changes, sets mode to follow alarm state
- When mode changes, sets alarm state to follow mode
- Sets any keypad status lights to follow the SHM alarm state and mode
- True Night Flag When arming in Stay mode from a non-keypad device, or Partial from an Iris Keypad, and a SHM Delay monitored sensor triggers:
- On - Creates an instant intrusion alert
- Off - Creates an Entry Delay
- (Keypad Control: True) One or more 3400 series Keypads used to arm and disarm Smart Home Monitor
- (Keypad Control: True) True Exit Delay in seconds when arming in Away mode from any keypad. Range 0âŠ90 Default: 30
- This is a true exit delay. During this delay all keypads sound exit delay tones, then system arms in Away mode
- (Keypad Control: True) Required Routines that execute when valid User pin is entered. Routines must set both Alarm State and Mode. Defaults follow
- Off - Iâm Back!
- Stay/Partial - Good Night!
- Night - Good Night!
- Away/On - Goodbye
- (Keypad Control: True) Panic Key/Pin is Monitored Default: On/True When Panic key is held or Panic pin is entered Issue instant intrusion alarm.
- (Keypad Control: True) Log valid pin entries Default: On/True
- additional settings show for routine pin messages to phoneapp notification log, Contactss, push and SMS
- (Keypad Control: True) Log invalid pin entries Default: On/True
- additional settings show for routine pin messages to phoneapp notification log, Contactss, push and SMS
- Simulated sensors must be unique. Default: Off/False Normally one simulated sensor is needed with this SmartApp. If for some realon you want to use multiple simulated sensors, set this slider to On/True.
- True Entry Delay. Default Off/False This is a last resort when adding multiple sensors to a delay profile does not correct a false intrusion alert during Entry Delay. It manipulates the SmartThings Alarm State so the Dashboard or ActionTiles may not reflect the actual status.
- Tap Save/Done to save these settings
10. Delay Profiles
Define a Delay Profile for each real contact sensor where an entry or exit delay is desired. Generally this is a door that is actively used for access or egress. One or more delay profiles are required.
- Start by tapping âCreate A New Delay Profileâ or tapping on an exisiting Delay Profile name
- Select the real contact sensor associated with the door to be delayed
- Select the simulated contact device that was initially defined. This device may be used in multiple delay profiles.
- (Optional) When a motion sensor triggers an intrusion during an entry or exit delay: select a motion sensor device
When multiple motion sensors must be defined: set global Allow Multiple Motion Sensors to On/True
Defined motion sensors are monitored during Alarm Status: Away - (Optional) When the Real Contact sensor is rejected as âSimulatedâ enter 4 to 8 alphanumeric characters from the IDE Device Type to force accept the device
- Profile name is internally set to âProfile Delay: (real contact sensor name)â It may be modified, but must be unique.
- Tap âNextâ on top of page
- The âEntry and Exit Dataâ page displays
- Set the entry delay time in seconds from 0 to 90. Default:30
- When arming from a non-keypad device set the exit delay time in seconds from 0 to 90. Default:30
Keypad exit delay time is defined in Global Settings. - (Optional) When armed in Away mode some motion sensors may react to a door movement before the contact sensor registers as open. Enter time in seconds to ignore the motion sensors defined in step 4 above before the contact sensor must register as open. Leave at 0 unless you encounter a problem.
- (Optional shows only when global âA real or simulated KeypadâŠâ is Off) set keypads where to sound the Entry Delay tones
- (Optional) Beep these devices during entry delay. Note Keypads defined in global settins generate Entry Delay Tones
- (Optional) âChimeâ or beep these devices when the contact sensor defined in step 1 above opens and Alarm State is Off
- Tap âNextâ on top of page
- The âOpen Door Monitor and Notificationsâ page displays
- Set the maximum number of open door warning messages. Default: 2, Minimum: 1
- Set the number of minutes between open door messages from 1 to 15. Default: 1
- Notifcation Settings for SHm Delay Open Door and SHM Delay Intrusion Alert messages
- Log to phone app notifications log. Default: true (set to off when duplicated messages are issued)
- Notify Contacts? (Shows when hidden ST Contact Book is enabled)
- Should the message be issued as an application push notification.
- Should the message be sent by text (SMS) message. Default: false
When set to true: Enter telephone number. Separate multiple numbers with a semicolon ;
- Tap âDone/Saveâ on top of page
- Adjust Smart Home Monitor
- In phone app tap Dashboardâ>Tap Smart Home Monitorâ>tap Gear on top rightâ>tap Security
- On sensors to monitor when home is unoccupied
- In Open Closed Sensors: Remove sensor defined in paragraph 2 above
- In Open Closed Sensors: If not already showing, add sensor defined in paragraph 3 above
- In Motion Sensors: Remove motion sensors defined in paragraph 4 above
- Tap âNextâ, sensors to be monitored when home is occupied displays
- In Open Closed Sensors: Remove sensor defined in paragraph 2 above
- In Open Closed Sensors: If not already showing, add sensor defined in paragraph 3 above
- Tap âNextââ>Tap âSaveâ
11. User Profiles
When global âA real or simulated Keypadâ is used is true, define one of more User Pin Profiles.
- Start by tapping âCreate A New User Profileâ or tapping on an existing User Profile name
- When pin has date, day or time restrictions: set Scheduled slider to On/True.
- When pin has mode or device restrictions: set Restriction slider to On/True.
- Override Global Valid Pin message routing: Default Off/False
- When on additional settings show for routing pin messages to phoneapp notification log, Contacts, push and SMS.
- Enter a unique 4 digit pin number.
- _Support for quick arming on Iris keypad without entering a pin using pin 0000.
Iris harware sends a 0000 pin code when single or double tapping the On or Partail key without entering a pin. The device firmware determines if it is single of double tapped.
To implement: add User or UserRoutinePiston pin type with pin 0000. The Iris does not send the 0000 when the Off key is pressed. For security reasons, suggest setting the User Profile flag to ignore a real 0000 pin entry with the Off button.
- _Support for quick arming on Iris keypad without entering a pin using pin 0000.
- Enter the user name or unique identifier associated with this pin. This will show in phone app Notifications log.
- Set Pin usage
- User - this is a person, pin arms or disarms SmartThings
- UserRoutinePiston - this is a person, pin arms or disarms SmartThings. then executes optional Routines, then executes optional Pistons
- Ignore - pin is treated as undefined
- Disabled - pin is accepted but does nothing
- Routine - pin is accepted and executes a Routine. Executes a unique Routine for Off, Stay(Partial) or Away(On) mode
- Piston - pin is accepted and executes a WebCore Piston. Executes a unique Piston for Off, Stay(Partial) or Away(On) mode
requires the full WebCore Pistonâs external URL - Panic - pin is accepted and creates a SmartThings intrusion when global Panic is set to true
Iris keypads and some Centralite keypads have a Panic key or setting
- Maximum Times a pin may be used before it is rejected. Set to 0 (zero) for infinite.
- When Maximum Times is greater then 0, set the reset slider to true to reenable the pin/user. Use count is displayed
- Profile name is internally set to âProfile User: (data entered in paragraph 4 above)â It may be modified, but must be unique.
- Tap âNextâ on top of page
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When Schedule slider is true: Scheduling Rules page appears. All fields optional
- Set weekdays pin may be used
- Set start and stop time the pin may be used
- Set initial date pin may be used. Format MMM dd, yyyy where MMM is Jan thru Dec
- Set last date pin may be used.
- Click âNextâ on top of page
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When Restriction slider is true: Restriction Rules page appears. All fields optional
- Set Mode(s) when pin is allowed. Null = all modes
- Select Real Devices where pin may be used
- Select Simulated Devices where pin may be used
- Click âNextâ on top of page
- A User profile summary appears. Verify, then click âSaveâ
12. ModeFix, optional (Default: False/Off), but recommended when:
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You want to syncronize the SHM Alarm State and SHM Mode settings
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There are user created Modes
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Keypads are in use and system is armed with something other than a Keypad
How this functions
Syncronizes the SHM Alarm State, SHM Mode, and any defined Keypad Light modes when changes are made to the SHM Alarm State, or SHM Mode.
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When SHM Alarm State is changed, for example from the Dashbboard, sets the SHM Mode to follow when the current mode does not match a user defined mode for the Alarm State
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When SHM Mode is changed, for example from WebCore or ActionTiles, set the SHM Alarm State to follow when the mode is defined in Modefix, and the defined Alarm state does not match the current Alarm State.
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When using a keypad, the keypadâs arm state lights follow changes to the SHM alarm state and mode.
Activation requires two steps:
- In Global Application Settings set the Fix Mode option on/true
- Create then save A ModeFix Profile (default profile initially shows in the child app)
Have you ever wondered why Mode restricted Routines, SmartApps, and Pistons sometimes fail to execute, or execute when they should not? I gave up trying to use mode for Core Pistons, now I know why it did not work.
Perhaps like me you conflated AlarmState and Mode, however they are separate and independent SmartThings settings. When Alarm State is directly changed using the SmartThings Dashboard Home Solutions, a Smartapp, or a Webcore Pistonâsurprise, Mode does not change!
SHM routines generally, but not always, have a defined SystemAlarm and Mode setting. Experienced SmartThings users seem to favor changing the AlarmState using SHM routines, avoiding use of the Dashboardâs Home Solutions.
If like me, you canât keep track of all this, or use the Dashboard for changing the AlarmState, or Action Tiles for changing the mode, the Mode Fix option may be helpful. For each AlarmState, set the Valid Mode states, and a Default Mode. Mode Fix attempts to correctly set the Mode by monitoring AlarmState and Mode for changes.
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13. How use Keypads with this app.
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In Global Settings set the slider for âA real or simulated KeypadâŠâ to on/true. Set global keypad settings then Save.
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Create a Delay Profile for each door you want delayed
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Create one or more User Profiles (pin numbers)
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Test your system
Keypads (Installed indoors) Verify the keypad is operating normally before using it with the SHM Delay app!
- Global Settings â Keypad Routines suggested: Away: Goodbye, Disarm: Iâm Back, Stay and Night: Good Night
Selected routines must have a "Set Smart Home Monitor to âalarm stateâ, and a "Change the mode to âvalid modeâ -or the SHm Delay keypad control will malfunction.
Exit Delay: seconds 15 to 90. This is the Exit Delay and sounds exit tones when arming from the keypad. While this delay is active SHM is not armed - On each User: Set 4 digit pin code;
SHM Delay Sensor Profile settings:
- Entry Delay: something greater than zero.
- Exit Delay: zero (0)
- Set keypads to sound entry delay tones
Smart Door Locks and outdoor Keypads
When unlocking with smart door lock or entering a pin on an outdoor keypad with a contact sensor on the door, and the contact sensor reports an intrusion before the system sets the Alarm Status to off:
- set exit delay to 0
- set entry delay to > 0
14. Supported Keypads, Installation and TroubleShooting
Before proceeding please insure your keypad is supported by the suggested Device Handler noted below, and is properly installed on Smarthings:
- How to install a keypad into SmartThings
- Centralite/Xfinity (3400)- Supported Centralite 3400 PDF information Xfinity is a rebadged Centralite
- Centralite V3 (3400-G) Panic supported by pressing both âpolice badgeâ icons
- Iris V1 - not supported
- Iris V2 - Supported (3405-L) Iris V2 Information Add user pin profile 0000 for Instant On and Partial, plus user pins for off*
- Iris V3 Supported (iMagic 1112-S) Add user pin profile 0000 for Instant On and Partial, plus user pins for off*
- UEI keypad - Supported
Link to Rboyâs article about zigbee keypads
This app was developed and tested with the DTH at arnbme/SHMDelay/Version2, or you may get it at this link: https://raw.githubusercontent.com/arnbme/SHMDelay/Version2/devicetypes/mitchpond/centralite-keypad.src/centralite-keypad.groovy This DTH supports Centalite/Xfinity, Iris V2 & V3, and UEI keypads.
The RBoy Apps Keypad DTH $$ is also supported. Use version 01.08 or higher. In global settings set âI am using RBoy Apps DTHâ flag to on/true.
he DTH should look something like the following image:
- No entry or exit tones sounding:
Press and hold the 8 button until you get a confirmation beep to toggle the chime on or off.
On the keypad press and hold the 2 key to raise the volume until you hear a tone, press 5 to lower the volume.
Then in the ST phone app go to My Home, select the keypad, then tap on settings. Set length of beep to 10, save it, then press the âSoundâ icon. You should hear tones.
If you hear tones continue on
- Still no entry tone when door is opened. Make sure you are beyond the exit delay time, the keypad is selected in the real sensorâs Delay profile, and entry delay is greater than 0.
- Still no exit tone: Make sure the global âtrue exit delayâ time is greater than 0
More information Note: Some information is specific to using an Xfinity keypad on an Xfinity system.
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