[RELEASE] Resilient My Ecobee Devices and ecosystem V6- migrated to custom capabilities & automation (presence, comfort settings, and more)!

Sorry if my point was misunderstood, the real problem here is really a lack of a commercial infrastructure from SmartThings to allow @yvesracine to automate the update process for his subscribers. As a result, there’s a large burden on both the developer and the customer to keep the code up-to-date. I have thanked @yvesracine many times and recommended his product to countless users on various ST forums.

But I was also providing the feedback he requested on the update process and whether it was working well or not for the user.

I’ve been extremely happy using My Ecobee Device and am satisfied with the update process.

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Vseven, I don’t necessarily entirely disagree with your general points about things. But you do understand that his model is no updates after purchase for anyone who buys and then never returns, right? Leaving a review here is essentially like signing up for his emails.

I do question why he didn’t just send you a working update and be done with it. But you’re “number 6” there is asinine and is included in number 5 already. If you want updates, review the product. If you don’t want to be overloaded with updates, don’t.

Hell he’ll even log into you’re account and fix the code himself if you pay for a support package.

I’m completely on board with the people talking about incredibly frequent updates though. I usually delete about two thirds of the email updates he sends out and update my code about every third time. But I’m perfectly fine with that.

This topic is temporarily closed for 4 hours due to a large number of community flags.

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If you, right now, publicly criticize his work for any reason he will PM you and tell you that if you don’t delete your post immediately you will never get another update from him. Doesn’t matter if you have previously made a positive comment or “liked” his post. Is that spelled out in his TOS? Because that is how he actually operates. That’s why there are very little negative comments in this thread…if you post one you are threatened to remove it. From another post:

When I asked for a refund (again…its not about the money) he said he would give me one only if I removed any negative comment I ever left about his product including one I posted in Jan '16. I posted a copy of the email he sent me above, post 678.

So no…I don’t think its asinine that he includes what I wrote based on how he does business.

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Let me start by saying Yves’ Ecobee work for ST is great. I love my Ecobee 4, I love my ST but Yves’ work really takes it to the next level.

We are all in this ST arena because we like to tinker. We have a great community and some very smart people building great apps. Some do it for free, some want to get paid. I get it. Looking at Yves’ invest he should get paid. Given my overall investment in ST and 2 Ecobee 4s, $30 is well worth it.

As for the frequency of the updates, I would rather more, sooner, then waiting. Yves does a great job of letting us know what each update is for and we can choose to install or not.

As for feedback, both positive and negative, this is a great forum. We need to hear everything but keep it professional and not let it get personal.

I do agree all direct billing questions should be moved off list to email.

ST, please don’t close this topic.

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This topic is temporarily closed for 4 hours due to a large number of community flags.

This topic was automatically opened after 4 hours.

This topic is temporarily closed for 4 hours due to a large number of community flags.

34 PM

TLDR;

Don’t throw a flag unless you really think it warrants the attention of a real live human being.

Longer Version:

Come on now. This is just getting out of hand. The thread keeps getting locked because supporters of this DTH are throwing the most flags. To me this is having the opposite intended effect. People who disagree are also throwing flags. Someone has to handle each and every one of the flags you guys throw, so please only do so when content really crosses the line into offensive or personal attacks. Disagreeing with the content of a statement is not grounds for a flag. Saying something negative is not grounds for a flag. This is a community for sharing experiences about devices and software connected to the SmartThings platform and sometimes those experiences are not positive.

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This topic was automatically opened after 4 hours.

This topic is temporarily closed for 4 hours due to a large number of community flags.

This topic was automatically opened after 4 hours.

Seem like people are abusing the flag concept/system for vengeful reason. Perhaps there should be consequences for abusing it.

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I for one like the way updates are distributed. It makes it easy to know when and what version of the code we need to install. also keeping the e-mail with the attachments give a way to roll back to older versions if needed

thank you for all the work to create this

As for this topic… telling future customer’s I may choose not to send you future updates if you get under my skin is probably a bad idea.

As for the app and update process I think what he does is A+ work. Hope he keeps it up.

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This topic is temporarily closed for 4 hours due to a large number of community flags.

Hi,

Let’s hear my contributors without trying to censure them. I have received a lot of positive feedback by emails, as people were not able to post anything on this forum for a while, or they would find the context too toxic to post.

One positive thing I got from this exercise is that my contributors want a simpler way to get the code. They don’t want to be “spammed” with frequent updates. That’s why I introduced the concept of “like” my thread in the 1st place: to avoid “spamming” people with updates when they don’t want to receive them. Some contributors just wanted to download the code once, and not receive any updates. Things would be much simpler with an AppStore, but ST decided to not build one.

I will look into it ways with my ecommerce web provider to ways to do a “pull” approach instead of a “push”.

I have to do some tests, but it looks like some contributors were already using the “pull” approach with the original download link provided to them. It seems that they were able to get the newer “version” by just clicking on the download link several times (days after). So, I will look into this “pull” approach during the Holidays.

My ecobee’s implementation will be added new features soon with the ecobee switch, so I want to be ready for it. I don’t have much time to respond to some personal diatribes against me. And, this is a personal “fun” hobby of mine, so I want to keep it that way.

Thnx for all your support!!