[RELEASE] Rental Lock Automater - Automate user guest codes, schedules and actions with AirBnB, HomeAway, VRBO, TripAdvisor and Booking.com for multiple properties

It is recommended to add a buffering device close to your lock for the best performance.

Rental Lock Automater (RLA) - Version 03.02.08

  • Now you can schedule check-in/out actions with up to 24 hours offsets for each property
  • Patch for setting number of unlock notifications for automatic users from the Manage Property page, now you can also manually override the number of unlock notifications for each automatic user
  • Better support for handling server iCalendar redirects

NOTES

  • For safety, if the upcoming renters check-in action is scheduled to run before a current renters check-out action, the app will notify you and skip the check-out action
    • Check in/out actions should be run between the check out and check in times. While the offset allows flexibility for running actions outside these times, please ensure that you take this into consideration while designing your custom actions
  • When the app is opened and saved, the number of notifications for each user is reset

More details about RLA can be found in the first post of this topic and on the RLA FAQ page.

Hello, I currently love your rental lock automation feature. My question is, what if we are using a property management software and channel manager where everything is done under our system and then we tap into all of these channels like HomeAway and etc. Are we able to integrate our software with this instead of just the booking platforms like airbnb and etc?

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Hi there. RLA doesn’t interact with channel managers at this time. It directly connects to the host platforms calendars like AirBnB, HomeAway, Vrbo, TripAdvisor, Booking etc. RLA requires access to your property iCalendar from the host platform to retrieve the reservation information. You can find more details on the RLA FAQ page.

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You and me both Matt.

RLA is brilliant but getting integtration outside of iCal is a pain.

My PMS company has zero interest in opening up their calendar to iCal and demand the use of their clunky API.

RIght now, if you’re an AirBNB guest then you’re good with a slick experience. Anything else then I have to intervene

Well, looks like Airbnb is changing what data will be in the iCal reservations. Now it’s just the last 4# of the guest phone number and a link to the reservation.

This means that RLA will no longer be able to send text messages to Airbnb guests!

I’m guessing that this will require an RLA update and this means that RLA won’t be able to show the guest name (or send notifications that /Specific Name/ unlocked the door).

I just got this in as well. This is terrible. I rely on RLA! Maybe there is a way to use the API instead of the iCal feed. I only hope so.

Hey there. Yes we’ve been made aware of the upcoming changes from AirBnB. We are in touch with AirBnB and will update RLA to comply with their changes. RLA will continue to use the last 4 digits of the phone number to generate and program user codes. However without the full number the hosts will need to message the users (like VRBO, HomeAway, TripAdvisor and Booking).

As AirBnB hosts, if you would like to continue using the SMS feature please feel free to contact AirBnB and let them know your thoughts and suggestions.

Last year many of our users contacted TripAdvisor and Booking to share their feedback such as adding the guests names to the iCalendar reservations which was subsequently incorporated by them and RLA was updated to utilize that additional information.

The rest of the features should continue to work without any issues.

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Thanks for his Maddie. Is there any chance you guys can move the using the AirBnB API instead of the iCal URL? Is that even an option.

I have contacted AirBnB about this as you suggests.

The big issue with that is that Airbnb is not issuing new clientId/secrets for oAuth, which means you have to capture airbnb logins & passwords - very insecure, and you have to figure out how to handle 2FA. Lots of third party airbnb tools have reverted to this, but doing it inside a SmartApp is probably not possible. They would probably have to host a web service which would get your access token and paste that into the smartapp. Pretty ugly.

Will the code generator via check-in and checkout dates continue to work?

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