The platform seems to again be having a bad weekend…
a) Go into your Nest mobile application, and see if any permissions are being requested (would show up as Messages). I don’t expect this to be the issue especially if you are using your own token).
You can ask NST manager to reset all its state. In the ST classic mobile app:
NST Manager -> Application Preferences -> Logging -> “Reset Application Data”
Done /save/ next your way out, and wait about 1 min before doing anything else.
You can have a separate window on in the IDE live logging if you want to see the logs.
If this does not work (and you don’t see a clear error), Then the platform is in a world of hurt…
- you could try re-authenticating your Nest login in the NST manager ( I don’t expect this to help)
- you may end up having to re-install. We have over 10,000 installs, and we do see about 1 a week needing to re-install (they otherwise kept the software up to date) because of the platform getting stuck in some no-obvious way (I’m guessing losing some parent/child relationship).
Sorry for the troubles - we understand how frustrating it can be.