The platform seems to again be having a bad weekend…
Two things
a) Go into your Nest mobile application, and see if any permissions are being requested (would show up as Messages). I don’t expect this to be the issue especially if you are using your own token).
b)
You can ask NST manager to reset all its state. In the ST classic mobile app:
NST Manager -> Application Preferences -> Logging -> “Reset Application Data”
Done /save/ next your way out, and wait about 1 min before doing anything else.
You can have a separate window on in the IDE live logging if you want to see the logs.
If this does not work (and you don’t see a clear error), Then the platform is in a world of hurt…
- you could try re-authenticating your Nest login in the NST manager ( I don’t expect this to help)
- you may end up having to re-install. We have over 10,000 installs, and we do see about 1 a week needing to re-install (they otherwise kept the software up to date) because of the platform getting stuck in some no-obvious way (I’m guessing losing some parent/child relationship).
Sorry for the troubles - we understand how frustrating it can be.