I beleive on the Iris it is pin followed by ON/Off/Partial Can someone with a working Iris keypad please confirm
I assume Smartalarm is removed, but it along with the DTH test confirms key pad works. There is only exit delay, no entry delay in the Keypad module, that requires SHM Delay, however until the exit works I suggest waiting.
Just a thought, you do have User’s with Pins added to the Lock Manager?
Panic button AFAIK is not supported beyond the DTH. What is should do is go into immediate intrusion alert status. ST in their wisdom has not documented that process so developers are stuck with using simulated contact sensors
Please do some additional exit delay testing then check the DTH “Recently” for any issues or missing commands. You should see it issue the Exit Delay command.